Medical Receptionist And Contact Centre Agent

3 days ago


Central Coast, Australia I-Med Radiology Network Full time

**I-MED Radiology are pleased to be able to offer the unique opportunity for a Medical Receptionist/Bookings agent to join our team on the Central Coast working with our amazing clinics across Erina, Kanwal, Long Jetty and Brisbane Waters.
I-MED Radiology Network is Australia's largest diagnostic imaging network, with over 240 clinics located in major metropolitan, as well as many regional communities across Australia. Each year across the network we perform more than 5 million patient procedures.

This is an amazing opportunity for administration and customer service professionals who enjoy working collaboratively across a number of teams and can be the focal point for all incoming patient enquires, calls, and bookings. You will thrive in an environment where there is a steady ebb and flow of patients and will demonstrate empathy whilst exuding warmth and a friendly manner.

**What I-MED will offer you**:

- **Remuneration **corresponding with experience
- Comprehensive **induction training **and ongoing development
- A company uniform provided
- Opportunity for **professional progression**:

- To be part of a **fun & dedicated team **that celebrates wins and successes

**Your daily duties will include**:

- Reception, welcoming and processing patients
- Communicating with patients over the phone and managing telephone enquires
- Following up medical information with various third parties
- Patient information data entry
- Medicare and out of pocket payments processing
- General reception duties

**Skills and experience**

As first point of contact for our patients, we require the following:

- Previous medical reception experience (highly desirable)
- A professional, patient and courteous manner
- Excellent articulation and telephone manner
- Strong communication skills both verbally and written
- Ability to work in a fast-paced environment
- Strong multitasking capabilities
- Competent computer skills

**Hours and location**

Don't miss out on this fantastic opportunity to work in a highly rewarding job with a great team, APPLY TODAY

**Covid-19 Vaccination Policy**

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.



  • Gold Coast, Queensland, Australia Medical Centre Network Full time

    We are looking for a mature **Medical Receptionist** to join our medical centre in our busy Medical practice. This position is for afternoons shifts, should be able to work till 7.00 on specific days.The Skills and Attributes we are looking for are:- Experience of Best Practice Medical software/Billing Software- Mature, professional attitude and...


  • Lismore & Far North Coast, Australia Casino Medical Centre Full time $60,000 - $80,000 per year

    Casino Medical Centre is currently seeking an experienced Receptionist to join our team. We are seeking a person with:Excellent communication skills, telephone and interpersonalA professional approach and excellent work ethicFlexibility with working hoursAbility to work efficiently within a fast-paced environmentDemonstrated high level of computer skillsYou...


  • Gold Coast, Queensland, Australia Homeworld Helensvale Medical Centre Full time

    Join the team at Hope Island and Homeworld Helensvale Medical Centres. FT or PT opportunities for experienced medical receptionists.People with people skills who are ready to work really hard and take on the challenges of this dynamic career are also encouraged to apply.FRE123


  • Gladstone & Central QLD, Australia Port Curtis Medical Centre Full time $60,000 - $80,000 per year

    About the role As a Medical Receptionist at the Port Curtis Medical Centre, you will be the first point of contact for our patients, providing exceptional customer service and administrative support to ensure the smooth running of our busy medical practice. This is a casual role based in our Gladstone QLD 4680 location.What you'll be doingProviding a warm...


  • Gold Coast, Queensland, Australia Harmony Health Medical Centre Full time $60,000 - $80,000 per year

    Medical Receptionist – Currumbin WatersHarmony Health is a long-standing general practice in the beautiful suburb of Currumbin Waters, on the southern end of the Gold Coast.We're looking for a caring and capable Medical Receptionist to join our close-knit team, as we say farewell to a colleague who is retiring.We're hoping to find someone who:Has previous...


  • Gold Coast, Queensland, Australia Pavilions Medical & Skin Centre Full time $45,000 - $60,000 per year

    Medical Receptionist Casual position - Pavilions medical & skin centre Palm BeachPavilions medical & skin centre is conveniently located in The Pavilions shopping centre Palm Beach, with ample parking and easy access to public transport. The medical centre was established in 2021 and has been providing medical care to the local community.We are looking for a...


  • Central Coast, Australia I-Med Full time

    This is an amazing opportunity for administration and customer service professionals who enjoy working collaboratively across a number of teams and can be the focal point for all incoming patient enquires, calls, and bookings. You will thrive in an environment where there is a steady ebb and flow of patients and will demonstrate empathy whilst exuding warmth...


  • Central Coast, Australia I-Med Full time

    The role is a full time position working Monday to Friday, with 8 hour shifts between 8am - 5:15pm.**Role Overview**:As a Contact Centre Agent, you will be the first point of contact for our patients.**Your responsibilities will include**:- Advising patients of preparation for relevant scans.- Billing procedures - private, Medicare, workers compensation and...


  • South West Coast VIC, Australia Newtown Medical Centre Full time $60,000 - $80,000 per year

    Part-Time Medical ReceptionistJoin a Team That Makes a Real Difference – Every DayAt Newtown Medical Centre, we believe that exceptional healthcare starts with exceptional people. We're looking for a motivated and experienced Medical Receptionist to be the welcoming face of our clinic and play a vital role in delivering an outstanding patient experience....


  • Lismore & Far North Coast, Australia Main Street Medical Centre Full time $104,000 - $130,878 per year

    About the role Main Street Medical Centre is a large, family oriented GP practice in Murwillumbah – Northern NSW.We're looking for a caring and capable Medical Receptionist to join our close-knit team, as we say farewell to a colleague who is retiring.This is a part time position offering 3 days per week , with flexibility to cover annual/personal leave as...