Experienced Medical Receptionist

4 days ago

Gladstone Central QLD, Australia Port Curtis Medical Centre Full time $60,000 - $80,000 per year

About the role

As a Medical Receptionist at the Port Curtis Medical Centre, you will be the first point of contact for our patients, providing exceptional customer service and administrative support to ensure the smooth running of our busy medical practice. This is a casual role based in our Gladstone QLD 4680 location.

What you'll be doing

  • Providing a warm and friendly welcome to patients, both in person and on the phone
  • Scheduling appointments and managing the practice's appointment calendar
  • Handling patient inquiries and directing them to the appropriate healthcare provider
  • Processing patient registrations, updating medical records, and maintaining confidentiality
  • Assisting with the coordination of patient referrals and test results
  • Performing general administrative duties, including filing, photocopying, and ordering supplies
  • Adhering to all practice policies, procedures, and regulatory requirements

What we're looking for

  • Experience in a medical practice, preferably have experience with Best Practice Medical software.
  • Previous experience in a medical reception or customer service role, ideally within a healthcare setting
  • Strong communication and interpersonal skills, with the ability to interact with patients of all ages and backgrounds
  • Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
  • Proficient in using medical software and administrative systems
  • A caring, empathetic, and professional demeanour
  • A team player with a positive attitude and the ability to work collaboratively

What we offer

At the Port Curtis Medical Centre, we are committed to providing a supportive and inclusive work environment for all our employees. We offer a range of benefits, including:

  • Competitive hourly rates and the opportunity to work flexible hours
  • Ongoing training and development opportunities to expand your skills
  • A friendly and collaborative team environment
  • Access to our employee wellness program and discounted healthcare services

About us

The Port Curtis Medical Centre is a well-established and highly respected medical practice, proudly serving the Gladstone community for over 20 years. We are committed to providing our patients with the highest quality of care and ensuring a positive healthcare experience. Our team of dedicated healthcare professionals work collaboratively to deliver comprehensive and personalized medical services.

If you are a passionate and experienced Medical Receptionist who is ready to join our team, we encourage you to apply now.

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