Customer Service Officer

2 weeks ago

Melbourne, Victoria, Australia Ausreo Full time

**Introduction**:
Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for:
Our agility to provide superior service and support to our customers through our extensive Service Centre Network; and
Being at the forefront of innovative steel reinforcement solutions and technology.
Ausreo is committed to providing an inclusive and collaborative environment for our employees. Our aim is to ensure our people are engaged, motivated and prepared with the skills, knowledge and capabilities necessary to deliver company goals and expectations. This is evidenced in our mission to:
Ensure the health, safety and wellbeing of our employees is at the forefront of all business decisions and reflects Ausreo's Safety First' culture;
Embrace the strengths and differences of our people and build a workforce that reflects the diversity of the communities we serve.
**Description**:
We have an exciting opportunity for a Customer Services Officer to join our team in Moorabbin, reporting to the Trade Service Centre Manager.
As a key member of the team, you will thrive in an environment where service, sales and customer solutions are paramount. This role will see you as the face of our company and enjoying being part of the local community. Your day will be varied as you will be involved in sales and enquiries, merchandising, liaising with customers and suppliers.
- Providing excellence in customer service and the customer journey
- Welcome new and existing customers into our showrooms
- Actively promoting Ausreo's products to generate sales
- Merchandising and Stock Replenishment
- Process sale orders, generate quotations, engage with e-commerce and social media
- Service Centre and office management
- Stock control in the warehouse
- Coordinating production with factory staff
- Coordinating logistics i.e. transport and deliveries
- Effectively communicating with all stakeholders and dealing with difficult customers effectively
- General administration duties

To Be Successful
- Strong communication skills both verbal and written
- Previous experience in a retail, hardware, trade type environment will be highly regarded, steel industry experience will be highly regarded but not essential
- Face to face selling and entrepreneurial spirit
- Highly organised, great at multi-tasking and strong attention to detail
- Strong computer skills and ability to pick up new systems quickly
- Thrives in a team environment but can also work independently
- Good ability to work under pressure
- Driver's license essential

If you have a welcoming approach, show high initiative and provide our customers with a unique experience; then this is the role for you.
It is an exciting time to be part of the Ausreo family with opportunities for career development and progression.
To submit your resume, please click the 'Apply' button

  • Customer Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationClayton, VICJob Description SummaryTo contribute to the efficiency, profitability, and growth of Service Stream by performing a variety of customer facing and administrative functions to support existing Victorian metropolitan water meter exchange contacts, whilst adhering to relevant statutory legislation and Service Streams Policies and...

  • Payroll And Customer Service Administrator

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St- Job Description SummaryPlatform to excel your career in Payroll in an ASX-listed company.- About the RoleWe are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream. You will be a key team member support the running and delivery of the payment of...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia Transurban Full time

    A great opportunity for a customer service professional looking to step into a corporate environment in a role to truly make your own.- Collins St Location- Permanent Opportunity- Collaborative & supportive culture**About Transurban**Transurban are driven by bringing people and places closer. Together, they're building a future that marries traditional...

  • Customer Service Officer

    1 week ago

    Melbourne, Victoria, Australia Melbourne Audiology Centre Full time

    **Job title**Customer Service Officer / Accounts Officer**Position Status**Full time**Location**Working at Fitzroy hearing centre Mondays to Fridays.From time to time and based on business needs you may be asked to work from one of our other hearing centres.**Reporting to**Reports to the General Manager and Accounts Manager.**Job Purpose**The Customer...

  • Customer Service Officer

    1 week ago

    Melbourne, Victoria, Australia Remer Pty Ltd Full time

    Remer is a fast-growing company and market leader in manufacturing high quality LED mirrors. With our rapid expansion of national footprint, we have an exciting opening for you to join our team as the Customer Service Officer reporting to Customer Service Manager.We are currently seeking a professional, motivated and reliable individual with exceptional...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia Page Personnel Full time

    Scoresby Location- Temporary to Permanent Role**About Our Client**:Reporting to the Operations Manager, your main role and responsibilities will include but not limited to:- High-volume sales order data entry of customer orders, daily, using SAP.- Answering inbound calls from customers.- Forwarding customer feedback and complaints to the relevant stakeholder...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia Csr Full time

    CSR Limited is a leading Australian manufacturing business with a rich history. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.The OpportunityWithin our Victorian Bradford and Monier customer service team we...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia Supagas Pty Ltd Full time

    An excellent opportunity to join a growing company in a fast paced industry.- Full time employment- Excellent Employee Reward Program**About the Company**Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for growth...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia Brenntag Full time

    Join to apply for the Customer Service Officer role at Brenntag1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer role at BrenntagGet AI-powered advice on this job and more exclusive features.Responsible for Customer Service daily activities and projects including, but not limited to, all aspects related to materials,...

  • Customer Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia Public Sector People Full time

    Fast-paced customer service role- Mitel and Carelink knowledge beneficial- Local Government opportunityJoin a Leading Public Sector Organisation as a Customer Service OfficerOur client, a respected and innovative public sector organisation, is seeking a dedicated Customer Service Officer to join their dynamic team. With a strong focus on delivering...