Customer Service Advisor

4 days ago

Melbourne, Victoria, Australia Autofrigo Transport Refrigeration Full time

**About the Role**

We are seeking a motivated and enthusiastic Service Advisor to join our Auto Frigo Daikin team on a full-time basis in Somerton Vic. This position would be ideal for an experienced individual who is eager to further themselves within the premium automotive segment, however we would also be willing to provide training to someone new to the industry who has outstanding customer service skills.

As a Service Advisor, you will be someone who enjoys a challenge, working in a team environment and is passionate about provide customers with a consistently outstanding experience.

**Responsibilities**:

- Being the first point of contact for our customers, you will determine their requirements and communicate with them to ensure a positive customer experience
- Liaising with the workshop and parts departments
- Quote repair jobs and liaise with customers ensuring they are given the best possible Customer Service experience
- Meeting and exceeding CSI targets

**Requirements for the role will involve the following**:

- Experience in a similar role within a Retail Automotive Service Department is preferable
- Previous experience with Automotive Service advisor is a must
- Excellent communication, numeracy and customer service skills
- Willing to go above and beyond to exceed customer expectations
- Sound automotive technical knowledge preferred.
- Punctual and reliable
- Have a professional attitude and be well organised
- Current driver licence
- Be able to work in a team environment
- Demonstrate a high level of care and attention to detail
- Able to consistently work **Monday to Friday 8.00 am - 5 : 00 pm**

**What we offer**:

- Attractive salary and commission package (on-target earnings of approximately
- The opportunity to work in a well established company with an excellent reputation for customer service
- A dynamic and friendly work environment
- Career opportunities that only come with working within one of the largest automotive Refrigeration companies

If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you

**Salary**: $55,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission

Ability to commute/relocate:

- Somerton V, IC 3062: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 5 years (required)

Work Authorisation:

- Australia (required)

Work Location: One location

  • Customer Service Advisor

    1 week ago

    Melbourne, Victoria, Australia beBeeService Full time $80,000 - $110,000

    Customer Service AdvisorAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Advisor. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Scheduling and maintaining the bookings diaryUpdating and...

  • Customer Service Advisor

    1 week ago

    Melbourne, Victoria, Australia Trs Resourcing Full time

    $40 per hour N/T + Super & O/T- Somerton Location- Ongoing Work**Customer Service Advisor**TRS Resourcing has been tasked with finding a suitable and experienced Customer Service Advisor for our client's day shift in Dandenong South. This position is within a manufacturing, repair and maintenance company; knowledge or interest in the blue-collar sector is...

  • Customer Service Advisor

    1 week ago

    Melbourne, Victoria, Australia Wex, Inc. Full time

    Customer Service Advisor - Multilingual**Are You Ready to Make a Difference?**Do you have a passion for delivering exceptional customer service? Are you fluent in Cantonese, Mandarin, and English and eager to use your language skills to help others? If you're someone who thrives on helping customers and exceeding expectations, WEX wants to hear from you**Why...

  • Customer Service Advisor

    1 week ago

    Melbourne, Victoria, Australia Wex Full time

    OverviewAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, supportive team environment? At WEX, we're looking for a Customer Services Advisor to join our dynamic team and help power our fuel card and payments solutions across Australia.As a key member of our Customer Service team, you'll play an important role in...

  • Customer Service Advisor – Automotive

    2 weeks ago

    Melbourne, Victoria, Australia Ringwood City Motors Pty Ltd Full time $60,000 - $80,000 per year

    Ringwood Volkswagen is looking for a passionate Customer Service Advisor to join our Service team.As this is a customer contact role, there is a focus on delivering a high level of customer service to our valued customers. The successful applicant will have experience in a similar customer service role.We also offer further management support along with...

  • Customer Service Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Private Advertiser Full time $80,000 - $90,000 per year

    Your Next OpportunityWe are seeking a proactive, efficient and customer centric Customer Service Advisor to join our team in TruganinaAs the face of our Service department, you will be a trusted partner to a variety of customers within the Transport industry. Your day will involve scheduling service and repair work, providing customers with accurate quotes...

  • Customer Service Advisor

    1 week ago

    Melbourne, Victoria, Australia Wex, Inc. Full time

    Customer Service Advisor**About WEX**:WEX is a leading global provider of payment processing and information management solutions. We pride ourselves on delivering unparalleled service and innovative solutions to our clients. As a WEX team member, you'll be part of an organization that values its people, encourages growth, and fosters an inclusive...

  • Customer Service Advisor

    1 week ago

    Melbourne, Victoria, Australia WEX Full time

    OverviewAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, supportive team environment? At WEX, we're looking for a Customer Services Advisor to join our dynamic team and help power our fuel card and payments solutions across Australia. As a key member of our Customer Service team, you'll play an important role...

  • Customer Service Advisor

    2 weeks ago

    Melbourne, Victoria, Australia WEX Full time

    OverviewAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, supportive team environment? At WEX, we're looking for a Customer Services Advisor to join our dynamic team and help power our fuel card and payments solutions across Australia.As a key member of our Customer Service team, you'll play an important role in...

  • Customer Service Advisor

    2 weeks ago

    Melbourne, Victoria, Australia WEX Full time

    OverviewAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, supportive team environment? At WEX, we're looking for a Customer Services Advisor to join our dynamic team and help power our fuel card and payments solutions across Australia.As a key member of our Customer Service team, you'll play an important role in...