Workplace Operations Manager

**At SafetyCulture, we help businesses get better every day. As the operational heartbeat of working teams, our technology gives workers a voice and leaders the visibility to make smart decisions. We're constantly evolving our platform, expanding into sensors/IoT, Scalable and Event-Driven Architecture to name a few, but we believe there's more to be done.**

Our mission is to help solve the challenges faced in an increasingly distributed workforce, our teams hold the customer at the heart of everything we do. Before we come to a solution, we ask: "How is this helping the customer?"
- We are growing fast and looking for self-motivated people that value collaboration, trust, growth and learning to join our team.

As we continue to grow, we are looking for a Workplace Operations Manager to join our AWESOME Workplace Experience team. You will report directly into our Director of Workplace Experience & Community and provide day to day leadership and direction to our Culinary Crew and Workplace Coordinator.

You are excited by the concept of creating more than just a "space" for our employees and visitors. You believe in designing and maintaining a seamless workspace that delights, welcomes and excites our employees. You get a kick out of finding new, creative, and efficient ways to bring meaning and life to our amazing new office in Surry Hills. You sweat the small details and understand that little things go a long way. You will never pass up an opportunity to add a little extra personalisation and SafetyCulture flavour to anything.

With a proven track record of being organised, energetic and collaborative, you are a team player who is as passionate about experience as you are about space creation.

**About you**:

- Committed to excellence
- Sharp attention to detail - you're right across the detail
- Customer obsessed
- Passionate about creating incredible experiences
- Experience managing an operation in a fast paced environment
- Enthusiasm and proactivity in your DNA
- Able to think two steps ahead and manage projects end to end with mínimal supervision
- A continuous improvement mindset
- Team player - get in and get your hands dirty

**No two days will look the same but here's a snapshot of how you will spend your time**:

- Be the 'go-to' person for our Sydney office and oversee all operational needs of the building
- Collaborate with the Experience Team to bring events, activations, culture programs, customer tours and the new starter experience to life within the office
- Shape the customer experience across both logistics/operations and environment/culture, making sure it's a great place for our team and visitors
- Ensure our office is clean, organised and maintained to the highest possible standard
- Use our flagship product, iAuditor to streamline operations and implement proactive maintenance and WHS programs
- Use our training product, EdApp to develop training programs to improve building operations and service delivery
- Maintain and optimise existing vendor relationships; identify business improvement opportunities
- Monitor and optimise our office spend, constantly looking for ways to be more efficient and maximise ROI on all office spend
- Support Director of Workplace Experience on other ad-hoc global workplace projects

**Why SafetyCulture?**:

- We're operating at a scale few other companies are, and you'll be doing challenging work that impacts millions every day and helps to move the world forward.
- Opportunity to work with Australia's Voted 3rd Best Place to Work and Global Tech Unicorn
- Paid Parental Leave Program and supportive and inclusive company culture
- Continuous Career Development programs.
- Equity with high growth potential and a Competitive Salary
- In-house chef that cooks a delicious lunch, plus a breakfast bar and unlimited snacks
- Pet-friendly office with onsite cafe and bar
- Regular social events and celebrations, including the annual ShipIt global offsite
- Solid onboarding program, regular training and additional development programs
- We operate within a largely untapped market with endless possibilities and we are a part of a new, exciting wave of SaaS companies that focus on frontline workers
- More than 28,000 organisations use our flagship products, iAuditor and EdApp, to perform checks, train staff, report issues, automate tasks and communicate fluidly. SafetyCulture powers over 600 million checks per year, approximately 50,000 lessons per day and millions of corrective actions, giving leaders visibility and workers a voice in driving safety, quality and efficiency improvements.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.