Workplace Ambassador

JLL empowers you to shape a brighter way
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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this opportunity involves:
The Workplace Ambassador builds community by connecting our people with solutions. They foster togetherness, empower our staff, and provide friendly and responsive resolutions to our everyday office operations at our amazing offices at 180 George Street.
This pivotal role focuses on the technical and hard services of workplace operations, including facilities management, budgeting, finance, HSSE, occupancy planning, event logistics, workplace AV/tech, and process development. As a Workplace Ambassador, the individual connects stakeholders, improves facilities, and ensures excellent service to users.
An Overview of the role:
Provide premium customer service, act as office expert, and support Community Manager in stakeholder interactions
Manage contractors, assist in procurement, and build strong vendor relationships
Process invoices, monitor budget, and identify financial opportunities and discrepancies
Handle reactive maintenance, proactively address facilities issues, and maintain high office standards
Conduct safety audits, participate in emergency procedures, and ensure compliance with safety protocols
Raise and track work orders, ensuring timely completion and adherence to JLL standards
Analyze problems, implement long-term solutions, and achieve Key Performance Indicators
Perform additional tasks consistent with the Workplace Ambassador role, demonstrating adaptability and analytical skills
Sounds like you? This is what we are looking for:
The ideal candidate will have extensive experience in property/ facilities management, hospitality, hotel management or luxury corporate concierge. They will have strong administrative, communication and problem-solving skills, a proven experience with continuous improvement initiatives.
Must present a professional and friendly corporate image to clients. Can stay calm when presented with multiple priorities. Some knowledge of occupational safety requirements will be advantageous.
Exceptional problem-solving skills with ability to adapt in a fast-paced environment
Self-motivated, goal-oriented, and focused on meeting performance targets
Strong communicator with excellent presentation, verbal, and written skills
Demonstrates honesty, trustworthiness, and flexibility in rapidly changing situations
What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number
ECREQ .
Location:
On-site –Sydney, NSW
Job Tags:
Hiring
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here .
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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