Workplace Ambassador

3 weeks ago


Sydney, New South Wales, Australia JLL Full time
Overview

The Workplace Ambassador builds community by connecting our people with solutions. They foster togetherness, empower our staff, and provide friendly and responsive resolutions to everyday office operations at our offices at 180 George Street, Sydney.

Responsibilities
  • Provide premium customer service, act as office expert, and support Community Manager in stakeholder interactions
  • Manage contractors, assist in procurement, and build strong vendor relationships
  • Process invoices, monitor budget, and identify financial opportunities and discrepancies
  • Handle reactive maintenance, proactively address facilities issues, and maintain high office standards
  • Conduct safety audits, participate in emergency procedures, and ensure compliance with safety protocols
  • Raise and track work orders, ensuring timely completion and adherence to JLL standards
  • Analyze problems, implement long-term solutions, and achieve Key Performance Indicators
  • Perform additional tasks consistent with the Workplace Ambassador role, demonstrating adaptability and analytical skills
Qualifications

The ideal candidate will have extensive experience in property/facilities management, hospitality, hotel management or luxury corporate concierge. They will have strong administrative, communication and problem-solving skills, and a proven track record with continuous improvement initiatives.

Must present a professional and friendly corporate image to clients. The ability to stay calm when faced with multiple priorities is essential. Some knowledge of occupational safety requirements will be advantageous.

  • Exceptional problem-solving skills with ability to adapt in a fast-paced environment
  • Self-motivated, goal-oriented, and focused on meeting performance targets
  • Strong communicator with excellent presentation, verbal, and written skills
  • Demonstrates honesty, trustworthiness, and flexibility in rapidly changing situations
What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and we celebrate diversity. We also recognise the skills acquired in military service as valuable and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number ECREQ444981.

Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Other

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