National Tenant Engagement Manager

5 days ago

Brisbane, Queensland, Australia Cromwell Property Group Full time

About You

The most important aspect of any new role for us is ensuring we get the right person onboard. We value diverse ideas and skillsets, and we want to ensure that our newest team-member will be recognised for their unique skills, ability and creativity.

We are looking for a National Tenant Engagement Manager who has experience identifying, developing and implementing tenant engagement strategies to continuously enhance positive relationships with tenants within our buildings.

About the Role

The National Tenant Engagement Manager is a permanent, part time role (0.6 FTE).

Reporting to the Head of Property Operations, you will work with the Property Operations team to deliver on the Tenant Engagement Strategy and ensure the best-in-class experiences for our portfolio and other stakeholders.- Manage the calendar of key events and activations across the property portfolio and work with marketing to prepare and distribute material.- Oversee the planning and delivery of key activations e.g. R U OK Day, NAIDOC week in conjunction with site specific Property Management teams.- Lead the delivery of Tenant surveys and ensure action plans are completed.- Coordinate welcome pack materials and gifts for tenants.- Work with the Marketing team to coordinate content management for all front-of-house digital platforms including website, social media, community portal, lift screens and directory boards.- Ensure content and photography from events and activations are obtained and work with Marketing to promote on social media.- Complete accurate and timely filing of relevant documentation as required.

What we bring- Yearly Performance Bonuses for all roles- Birthday Leave, Public Holiday Swaps & Volunteer Leave- 16-week Cromwell paid parental leave (available after 3 months of employment)- $299 Employee Health and Wellbeing benefit- Corporate Discounts on Banking, Gym Memberships, Health Products and Activewear- Inclusive Leave Policy (Career Breaks, Grandparents Leave, Personal Leave Top-ups, Special leave)- Employee Referral Bonus- Financial support for training programs- Leadership development and networking opportunities for all employees

How to Apply

About Us

Our vision is to be a trusted, global real estate fund manager, recognised for our transparency, authenticity and creativity. To achieve this vision, we need people with the skills, ingenuity, creativity and desire to succeed. Our platform comprises of 400+ staff in 28 offices in 15 countries across Australia, Singapore and Europe, allowing our people the opportunity to grow and succeed with the business.

Our multidisciplinary team is made up of people from different backgrounds, with different stories and experiences, and we're committed to fostering a culture that allows these experiences to flourish, ultimately contributing to our success as a business. We'd love to have you as part of our team, and we're excited to see the skills, ingenuity and creativity you could bring to this role.
- Unsolicited agency resumes will not be accepted for this position and Cromwell will not honour any fees related to resumes that are submitted directly to hiring managers and not through our approved process. If you would like to make a business connection, please reach out to _

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