Client Engagement Manager

**About us**:
At Knight Frank we're passionate about property, but it takes more than passion to make us the world's most successful privately-owned property agency and consultancy.
With a 125-year heritage, we are part of a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.
We champion a diverse and inclusive workplace, where people are encouraged to bring their whole selves to work and are proud to be the real estate industry's first WORK180 endorsed employer.

**The role**:
The Client Engagement Manager is at the core of business development for the team, operating as the primary point of contact between the service line, marketing and client strategy. Responsible for project managing the end to end delivery of significant submissions, pitches and all required touchpoints following the appointment to a project.

**Key responsibilities**:

- Lead the project management and collation of submission documents
- Coordination of meetings, agendas and minutes in relation to client pitch and appointments
- Management of campaign enquiry schedules, ensuring all requests for EDR access or IM's and related campaign marketing materials are fulfilled
- Coordinate and project manage marketing campaigns for significant property appointments
- Book print media publications and upload online listings. Create and distribute LinkedIn campaign posts.
- Assisting Property Analyst to write and produce detailed property marketing reports (Information Memorandums, e-Brochures and online listings).
- Prepare and process internal and external accounts and liaise with the Accounts Department regarding incoming and outgoing payments and follow up all outstanding invoices
- Project manage the production of service line specific publications including but not limited to content, property listings, publication design, website update etc.

Who we are looking for?
- Demonstrable experience within an administration role providing support to a team or senior individual
- Intermediate in Microsoft suite -Word, Outlook, PowerPoint and Excel.
- Adobe Design suite experience: InDesign, Photoshop etc
- Ability to build and maintain relationships with internal and external stakeholders
- Excellent communication skills (verbal and written)
- Strong organisational and time management skills

What's in it for you?
- Competitive remuneration package
- Flexible working arrangements designed to suit individual circumstances and family needs
- A generous 16-week parental scheme plus superannuation for a full 12 months
- Birthday and study leave
- Swap around a public holiday for a cultural swap day
- Two Wellness Days to allow you to focus on your own physical and or mental wellbeing
- A workplace where you can access 2 weeks additional leave each year so you can take that extra break with family or friends
- We applaud your need to give back to the community and give you 2 paid volunteer days each year to support one of our-affiliated charities
- Because life can throw the unexpected at us, we help subsidise private health insurance excess, if you or an immediate family member requires hospitalisation
- Our reward platform "The Vault" which gives you access to a great range of discounts at popular retailers and supermarkets as well as lifestyle benefits and corporate discounts
- Plus so much more

Join a team where individual uniqueness is celebrated, contribution is rewarded, and voices are respected and heard. A place where everyone has the chance to perform at their best.
Applicants with Australian working rights need only apply. No Agencies please.