Senior Client Engagement Manager

1 day ago

Sydney, New South Wales, Australia beBeeClientEngagement Full time $104,116 - $147,180

As a Senior Client Engagement Manager, you will play a pivotal role in fostering strong relationships with key clients to drive customer satisfaction, loyalty, and revenue growth.

Main Responsibilities:
  • Serve as the primary point of contact for client inquiries and concerns, providing timely and effective resolutions to ensure seamless service delivery.
  • Maintain proactive monitoring of customer satisfaction levels to identify opportunities for upselling or cross-selling products and services, thereby driving revenue growth.
  • Collaborate closely with internal teams to ensure cohesive product implementation and service delivery, thereby enhancing the overall customer experience.
  • Analyse client feedback and usage data to recommend targeted improvements or enhancements that meet their evolving needs.
The Impact You Will Make:
  • Built lasting relationships with key clients, resulting in increased customer satisfaction and loyalty through strategic retention strategies.
  • Drove significant revenue growth through expertly executed upselling and cross-selling initiatives.
  • Improved customer satisfaction through prompt and effective issue resolution, tailored to individual client needs.
  • Fostered collaborative working relationships with internal teams to deliver exceptional service delivery and product implementation.
What You Need to Succeed:

To excel in this role, you should possess excellent communication skills, be highly organized, and have a deep understanding of client needs. Proven experience in client engagement and account management is essential.

We Offer:

A dynamic and supportive work environment, where your skills and expertise will be valued and nurtured. Regular performance reviews and training opportunities will help you grow professionally and achieve your career goals.

  • Senior Client Engagement Manager

    7 days ago

    Sydney, New South Wales, Australia beBeeEngagement Full time $90,000 - $120,000

    Senior Client Engagement ManagerWe are seeking a highly skilled Senior Client Engagement Manager to deliver exceptional client service and drive revenue growth.The ideal candidate will have a strong track record of building and sustaining high-value relationships with senior-level clients, driving account planning and strategy development, and leveraging...

  • Senior Client Engagement Manager

    1 day ago

    Sydney, New South Wales, Australia beBeeClientEngagement Full time $90,000 - $120,000

    Senior Client Engagement ManagerWe are seeking an experienced Senior Client Engagement Manager to partner with our diverse portfolio of new clients. This role will see you working on the complete client onboardings, providing training and support for the range of services as per contractual arrangements.Main Responsibilities:Establish and maintain strong...

  • Client Engagement Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeEngagement Full time $86,666 - $108,133

    Job OverviewWe are seeking a highly skilled professional to manage client engagements from onboarding to completion. This individual will be responsible for ensuring seamless communication and efficient execution of tasks.The successful candidate will have experience in administrative roles, preferably in a corporate services environment. They should possess...

  • Senior Client Engagement Specialist

    1 day ago

    Sydney, New South Wales, Australia beBeeLiaison Full time $120,000 - $180,000

    Client Liaison RoleThe role entails strategic client engagement, ensuring seamless alignment with industry best practices. Annual feedback is essential for informed business decisions. Compliance with local regulations and the Excellence Model is paramount.Key Responsibilities:Represent the client's voice internally and within teams during decision-making...

  • Strategic Client Engagement Manager

    1 day ago

    Sydney, New South Wales, Australia beBeeStrategic Full time $100,000 - $140,000

    About the Role:We are seeking a Strategic Client Engagement Manager to lead the activation of I Am Here with our valued clients. This role involves launching I Am Here, driving adoption, and ensuring ongoing engagement with the I Am Here community within client organizations.The successful candidate will focus on Project Management, Client Experience,...

  • Senior Client Engagement Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeEngagement Full time $100,000 - $150,000

    **Job Overview**As a senior client engagement specialist, you will be responsible for managing key client relationships and driving business growth through effective project management and strategic partnership development.**Key Responsibilities**Manage and coordinate complex client projects from planning to completion.Develop and maintain strong working...

  • Client Engagement Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeEngagement Full time $70,000 - $95,000

    Job Title: Client Engagement CoordinatorWe are seeking a detail-oriented and organized professional to assist the Indirect Tax compliance team in managing client engagements.Key Responsibilities:Coordinate the administration of client engagements from onboarding to completion.Submit engagement documentation into various risk management systems for...

  • Client Engagement Manager

    2 days ago

    Sydney, New South Wales, Australia Giorgio Armani Australia Pty Limited Full time

    The Armani Group is a leading luxury fashion house established in 1975 by founder, Giorgio Armani. Renowned for our tailored, unstructured and mínimalist signature style, Giorgio Armani is committed to creating a unique luxury experience for each of our clients. Our extensive portfolio includes apparel, accessories, fragrance, cosmetics, and home...

  • Client Engagement Manager

    1 day ago

    Sydney, New South Wales, Australia Giorgio Armani Australia Pty Limited Full time

    The Armani Group is a leading luxury fashion house established in 1975 by founder, Giorgio Armani. Renowned for our tailored, unstructured and mínimalist signature style, Giorgio Armani is committed to creating a unique luxury experience for each of our clients. Our extensive portfolio includes apparel, accessories, fragrance, cosmetics, and home...

  • Client Engagement Manager

    2 days ago

    Sydney, New South Wales, Australia Knight Frank Full time

    **About us**:At Knight Frank we're passionate about property, but it takes more than passion to make us the world's most successful privately-owned property agency and consultancy.With a 125-year heritage, we are part of a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional...