Coordinator Flight Training Systems

At Qantas, we understand our priorities and what needs to be delivered, taking the initiative to keep things moving. Navigating through complex work environment, our team is made up of people who understand our business inside and out, and experts from different fields who challenge us to do things differently. Taking ownership is critical. Whether we're working individually or as a group, we challenge ourselves to make progress and deliver results.

The Coordinator Flight Training Systems provides specialist advice required for systems enhancements and implementation, particularly the implementation of the new Qantas Flight Training Systems solutions - TPMS (Training and Performance Monitoring System) & E-File (electronic documentation system) system modules provided by Prodefis.

A key component of our system enhancement and implementation plans is the establishment of an IT support structure to conduct system integration testing, user acceptance testing and provide end-user support to the Qantas Flight Training business and systems user community.

Key Responsibilities include:

- Ensuring projects are delivered on time and in line with regulatory requirements by providing specialised advice on training process and procedures, functional testing and validating, reporting and analysing.
- Development of internal communications, guides and training for end users,
- Developing access controls and managing system maintenance and enhancements
- Flight Training System Issue Management and Resolution
- Act as an SME and point of contact for key stakeholders through the business, working closely with Project Managers, Training Managers, Flight Training Instructors and Facilitators, and Scheduling teams.
- Maintaining positive working relationships with IT (and IT support service providers) and Qantas Flight Training business partners, segment contacts and external vendors.
- End-user training and development
- Lead the development of suitable online and face-to-face awareness information sessions and familiarisation hands-on system training and/or information packs for distribution.
- Determine system Access Control matrix and capabilities
- Reporting and Analytics

What skills and experience you will have:

- A minimum of 5 years of experience in business support, business systems, information technology or a related field in Aviation.
- Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools.
- Demonstrated knowledge in generating process documentation.
- Basic experience in writing SQL queries.
- Excellent written and verbal communication skills including technical writing skills.
- Proven ability to influence stakeholders across various levels in business.
- Exceptional analytical and conceptual thinking skills.
- Demonstrated ability to lead and support successful projects.
- Excellent planning, organisational, and time management skills.
- Ability to design and host presentations.
- Bachelor's degree or higher in Business Analytics, Information Technology or Aviation, or equivalent years of industry professional experiences.

You will be challenged and stretched in your role at Qantas, but we'll make sure we give you the support you need to be your best. This support comes in different forms, from mentoring and coaching, to resources, experts and technology across the business.
- Why Qantas?_
- You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully._
- There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless._
- The Qantas employee benefits program offers amazing benefits that extend well beyond travel_
- _ We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees._
- _ We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships._