Property Portfolio Officer

1 week ago

Brisbane, Queensland, Australia Queensland Government Full time

As a Property Portfolio Officer in the Residential Leasing Team, you will provide support across a broad range of property management functions to ensure effective and efficient delivery of property services in respect of the management of TMR's residential rental portfolio by liaising with tenants, agents, contractors and key stakeholders to ensure departmental properties are managed in accordance with policy and legislative requirements.
**Some of your responsibilities will include**:

- Undertake direct tenancy management activities:
Respond to tenant requests and enquiries regarding residential rental properties. Correspond with tenants, contractors, councils, departmental staff and other government agency representatives. Resolve minor disputes and matters as they arise.
Draft and place advertisements for rentals, conduct open house viewings forvacant properties and routine inspections during tenancies.
Issue various notices in accordance with legislation.
Manage the vacate process and represent the department in QCAT, if required.
- Undertake property maintenance activities:
Prepare documentation in relation to inspections, repairs and maintenance on rental properties, this can include but not limited to work orders, procurement documentation and approval documents.
Allocate jobs to the appropriate tradespeople and ensure that maintenance has been carried out in accordance with the work order and to a satisfactory standard.
Review invoices received to ensure they are accurate and compliant before sending through for approval to pay.
- Participate in the afterhours on call roster.

We recognise and celebrate that everyone is unique and seek the applicant best suited to the role. We will assess your experience, knowledge and acquired skills, as well as your potential for development and your personal qualities.
To thrive in this role, you will need to demonstrate the following:

- Ability to multitask and manage conflicting priorities efficiently and effectively.
- Knowledge and experience in legislative changes and safety standards affecting property management, particularly rental properties.
- Ability to develop and maintain effective relationships with clients and stakeholders (including internal and external TMR customers).
- Accurate and efficient administrative skills are essential.
- Actively participates in performance conversations to build and support a culture of performance improvement.

**Mandatory qualifications and conditions**:

- Real Estate Registration with the Office of Fair Trade, or the ability to acquire this.
- Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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