Tenancy Management Worker

**Tenancy Management Worker**

**Bellerive TAS**

**Part Time Basis**
- **Join a growing a non-denominational, not-for-profit organisation committed to social justice fand social inclusion.**:

- **Competitive pay rate: $36.09-$43.55 per hour (dependent upon qualifications & experience)**:

- **Access to NFP Salary Packaging**:

- **Part Time Basis (4 days/week)**:

- **Our office is located at our Bellerive Site in Hobart (TAS)**

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**About us**

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing, support, and tenancy services. We employ more than 1,000 staff across Victoria and Tasmania.

The Tasmanian tenancy team is part of our housing supports program who work with older Tasmanians to maintain stable long-term housing and seek ways to improve their overall health and well-being.

**Your new role**

We are currently seeking a proactive individual to join our Tenancy Management Team as the Tenancy Management Worker in this Part Time position. Initially, you will be reporting to the State Manager, Housing and Homelessness Services (HHS) Tasmania, and will be responsible for managing our properties, in accordance with the _Residential Tenancies Act, TAS 1997. _You will oversee tenancy compliance, manage tenancy data, coordinate the entry and exit of tenants, and work in collaboration with our HHS team, Community development worker and external service providers.

This position requires a tenancy management worker who is comfortable and skilled with working alongside people with complex needs, who may be experiencing challenges regarding their aging needs, including mental health, cognition, mobility and literacy challenges.

**Your responsibilities and duties will also include**:

- Process maintenance work order requests and work closely with our maintenance team to ensure all works are satisfactorily completed.
- Annual Property Inspections
- Ensure all landlord duties are carried out, in accordance with _the Residential Tenancies Act, Tas 1997_
- Managing tenancies to high standards in accordance with requirements of the funding contract we operate within.
- Assisting tenants to maintain stable housing and independence, by resolving rent arrears in a proactive manner, engaging with tenants in a timely and supportive manner, maintaining the properties in accordance with their lease agreement and relevant legislation.
- Data entry, maintain hard copy and electronic files to a high standard, file notes, tenant letters and tenant community reminders.
- Collaborate with the HHS workers, and the community development worker to bring about sustainable outcomes for our tenants.

**What is in it for you?**

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

- **Access to exclusive not-for-profit salary packaging**: salary package your personal expenses up to the amount of $15,900.****:

- **Continuous development**:we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
- **Free access to wellbeing services + discounts to retailers**: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia's leading retailers.
- A current Tasmanian drivers licence
- A good understanding of the current Tasmanian Residential Tenancies Act 1997.
- Experience representing in the Magistrates Court of Tasmania
- Experience in working effectively and sensitively with a broad range of clients, including those with high support needs and challenging behaviours
- Excellent written and verbal communication skills.
- A commitment to social justice.
- Experience in CHINTARO or industry Real Estate Management Software, trust accounting, Microsoft and Excel etc (highly advantageous)
- First Aid Certificate

**This sounds great How do I apply?**

**Please note
- previous applicants do not need to resubmit.**

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For more information about this role, a copy of the Position Description can be accessed here

Please address your responses to the key selection criteria (located in the position description) in your cover letter.

Applications can be directed to Lisa Roberts and submitted by via the Wintringham website.

Please submit a Cover Letter to accompany your CV.

Applications close on **Monday 25**th** of November 2024 at 5pm**

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Wintringham is committed to provid