Front Office Receptionist

4 days ago

Mudgee, Australia The Clairfield Hotel Full time

**Receptionist - Part-Time**
**Join the welcoming team at The Clairfield Hotel**

A fantastic employee program with exciting benefits and opportunities for growth

Are you an exceptional communicator with a passion for delivering warm and professional guest experiences? Do you thrive in a dynamic hotel environment where no two days are the same?

Nestled in the heart of Mudgee, The Clairfield Hotel is more than a place to stay—it's an experience. With 56 beautifully designed rooms, including 13 upper-level luxury suites, plus a heated pool, steam room, Jila Wellness Centre, and our signature restaurant and bar, we offer guests the ultimate in boutique luxury.

As a Receptionist, you'll be the first friendly face our guests encounter and the key to making their stay exceptional. From check-in to check-out and everything in between, your care and attention will help shape each guest's impression of The Clairfield.

If you're ready for a fresh start in a supportive team that values growth, collaboration, and excellence, this is your opportunity to shine.

**What you'll bring**:

- A professional, friendly, and confident attitude with a genuine passion for helping others
- Excellent communication and organisational skills
- Previous experience in a front desk, concierge, or customer service role preffered.
- A can-do attitude, attention to detail, and comfort using booking/reservation systems
- The ability to stay calm under pressure and handle guest requests with care

**What we offer**:

- **Exclusive perks**: 50% off Jila Wellness treatments, onsite dining, and at our sister property, the #1-ranked Terminus Apartment Hotel in Newcastle
- **Career growth**: Full training provided, plus pathways to progress into other roles across the hotel
- **Team culture**: A supportive environment with free staff parking, a well-equipped break room, and a strong sense of belonging
- **Community connection**: Opportunities for volunteering and charitable involvement
- **Flexibility**: Choose a schedule that works for you with permanent part-time or casual options

Whether you're new to hospitality or ready to grow your front office career, The Clairfield Hotel offers a welcoming and rewarding path forward.

**We can't wait to meet you**

**Job Types**: Part-time, Casual

Pay: $27.00 - $28.00 per hour

Expected hours: No less than 16 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplementary Pay:

- Penalty rates

Ability to commute/relocate:

- Mudgee NSW 2850: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- one: 1 year (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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