Receptionist/Front Office Support Professional

6 days ago

Mudgee, Australia beBeeCustomer Full time $17,671 - $20,972

Job Title: Receptionist/Front Office Support Professional

About the Role

This is an exciting opportunity to work with a dynamic team in a local government organization. We are seeking a self-motivated and customer-focused individual to join our Economic Development team.

Key Responsibilities:
  • Direct guest check-in and checkout processes.
  • Maintain high-level customer service standards at all times.
  • Process cash, credit card, and debit card payments according to Council policies.
  • Assist guests with queries and reasonable requests.
  • Manage reservations, ensuring adherence to payment and cancellation policies.
  • Communicate room status to housekeeping staff for timely cleaning.
  • Monitor stock levels in the reception area kiosk/shop.
  • Conduct site tours for prospective guests as required.
  • Answer incoming calls, manage correspondence, and sort mail.
  • Perform general reception duties, including filing and maintaining guest databases.
Our Team

The Mudgee Region offers a unique blend of natural beauty, fine wine, and lifestyle attractions, making it an ideal location for those seeking a balanced lifestyle.

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