Hotel Operations Manager

2 weeks ago


Mudgee, Australia beBeeHospitality Full time $70,000 - $75,000
About the Role

The Hotel Services Manager position at a prominent establishment in Mudgee requires a dedicated and experienced professional to oversee all room division operations.

With a primary focus on front office management, guest services, and housekeeping coordination, this role is critical in ensuring the smooth day-to-day functioning of guest-facing operations.

Key Responsibilities:
  • Oversight of daily front office operations, including reception, guest check-ins/outs, reservations, and room allocations.
  • Supervision of rooms division, ensuring effective communication and coordination between front office, housekeeping, and maintenance.
  • Support for operational planning and execution.
  • Monitoring of room availability, occupancy, and revenue opportunities.
  • Maintenance of seamless and welcoming guest experiences by setting and maintaining service standards.
  • Handling of guest inquiries, requests, and complaints with professionalism and urgency.
  • Development of front office and rooms division staff, creating a positive and efficient team culture.
Required Skills and Qualifications:
  • Minimum 3 years' experience in hotel management or a senior front office/room division leadership role.
  • Strong expertise in front office systems, reservations, and guest service delivery.
  • Solid understanding of housekeeping operations and interdepartmental coordination.
  • Proven ability to lead, train, and inspire front-facing teams.
  • Skilled in handling guest concerns and resolving issues effectively.
  • Familiarity with OH&S requirements and a commitment to maintaining a safe and compliant work environment.


  • Mudgee, Australia The Clairfield Hotel Full time

    **Position: Hotel Services Manager** **Location**: The Clairfield Hotel, Mudgee, NSW **Job Type**: Full-Time **Salary**: $70,000 - $75,000 per year **Schedule**: Shift Work **Supplementary Pay**: Performance Bonus **About the Role** The Clairfield Hotel in Mudgee is seeking a dedicated and experienced **Hotel Service Manager** to lead and oversee all...


  • Mudgee, Australia Pacific National Full time

    **Regional Manager Operations** - Permanent full-time opportunity based in Mudgee or Gunnedah - Attractive salary and access to company benefits - Inspire and lead a safety-focused and accountable culture **About Us** Pacific National is Australia’s largest private rail freight operator. We deliver essential logistics solutions for our customers, moving...


  • Mudgee, Australia Pacific National Full time

    **Regional Manager Operations**- Permanent full-time opportunity based in Mudgee or Gunnedah- Attractive salary and access to company benefits- Inspire and lead a safety-focused and accountable culture**About Us**Pacific National is Australia's largest private rail freight operator. We deliver essential logistics solutions for our customers, moving...


  • Mudgee, Australia beBeeRiskManagement Full time $180,000 - $250,000

    Job SummaryWe are seeking a skilled Operational Risk Manager to lead our site's risk management and compliance functions.Main Responsibilities:Develop and implement effective risk management strategies to mitigate potential threats to operations.Maintain and improve the site's Compliance Management System, ensuring seamless integration with organisational...


  • Mudgee, Australia beBeeGuestService Full time $54,480 - $57,120

    Front Desk ProfessionalThe role of the Front Desk Professional is crucial in delivering exceptional guest experiences. As the primary point of contact, you will be responsible for ensuring seamless check-in and check-out processes, providing accurate information to guests, and maintaining a warm and welcoming atmosphere.Key Responsibilities:Deliver...


  • Mudgee, Australia beBeeLeadership Full time $95,000 - $110,000

    Job OpportunityThis position involves overseeing daily store operations and driving results in a retail environment.The ideal candidate will possess experience as a manager in a fast-paced industry, be passionate about motivating teams, and have a drive to deliver outcomes.Foster strong relationships with team members, peers, customers, and leaders.Recruit,...


  • Mudgee, Australia beBeeCompliance Full time $150,000 - $180,000

    Job Title:A Senior Operational Risk Manager will lead a team responsible for ensuring compliance and sustainability in operational activities.Provide strategic leadership to the Compliance Department, ensuring effective service and support to site operations departments and other functional areas.Lead the planning and execution of organisational efficiency...


  • Mudgee, Australia beBeeRetailLeader Full time $95,000 - $125,000

    Job Description: As a seasoned retail leader, you will be responsible for driving store performance and leading high-performing teams. Your expertise in managing large-scale operations and fostering a culture of excellence will be instrumental in achieving business goals.Key Responsibilities:- Oversee daily store operations, ensuring seamless customer...


  • Mudgee, Australia beBeeMaintenance Full time $90,000 - $120,000

    About the role: We are seeking a Maintenance Shift Supervisor to join our mine. Located 58 kilometres northeast of Mudgee, we operate an open-cut mine producing high-quality thermal coal for export and domestic markets.Maintenance supervisors play a crucial role in engaging teams and setting standards to ensure the crew safely achieves high plant...


  • Mudgee, Australia beBeeLeadership Full time $60,000 - $80,000

    Becoming an Assistant Store Manager is a fantastic opportunity to make a lasting impact on everyday life for families.Key Responsibilities:Lead and motivate your team to achieve exceptional resultsDevelop and coach your team members to excel in their rolesDrive day-to-day operations and execute strategic goalsTo be successful in this role, you'll...