Customer Growth Specialist

2 weeks ago

Melbourne, Victoria, Australia Fujifilm Full time

**OUR STORY**

FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and ensuring a better world for future generations. Employees are ambassadors for living and breathing our Shared Values.

**THE OPPORTUNITY**

Joining Fujifilm CodeBlue as a Customer Growth Specialist will involve:

- Growing the Upstream Solutions business unit by securing identifying additional opportunities within existing customers in the mid market space.
- Meeting and exceeding sales targets
- Assessing business processes in an existing customer and develop a comprehensive strategy to build a road map for future projects
- Responsible for the creation of relevant and targeted communications to clients
- Generating proposal agreements
- Close collaboration with the Presales Solutions team
- Negotiating complex sales cycle to close
- Ensure comprehensive ongoing customer engagement via a thorough understanding of accounts and industry vertical markets
- Building long-term relationships with allocated clients
- Sales deals are to follow business rules with the financial benefit for both FBAU and the client, achieving mutually beneficial commercial outcomes
- Plan, coordinate and conduct strategic customer engagements on a regular basis
- All deals are managed within Salesforce and in line with the deal management process
- Deal forecasts are reported and monitored on a weekly basis

**YOUR EXPERIENCE
As a professional in Sales, you will bring the below valued skills to our business:

- Excellent written and verbal communication skills
- Strong sales skills and experience managing client expectations and relationships
- Organised and able to meet and maintain deadlines.
- Ability to identify customer's business challenges within the Upstream Solutions offerings
- Understands financial aspects of deals and presents financial business case in proposals
- Understanding of customer drivers, purchasing/decision processes
- Ability to prepare and present successfully to all levels of customers
- Understanding of complex sales cycles and solutions selling
- Computer skills (ie Microsoft Office)

**BENEFITS:
- 12 weeks full pay parental leave
- In house training and development and Generous Educational Assistance policy
- Diverse Career Development opportunities
- Employee Discounts through our "Gold Pass" rewards platform
- Income Protection and Life Insurance
- Salary Packaging & Novated Leasing available

**OUR COMMITMENT
**Diversity & Inclusion**

Respecting diversity is the foundation of everything that we do at FBAU.

This allows us to Instil Trust and Collaborate through honest and fair Communication and helps cultivate an environment of Growth and Innovation.

We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQ+ people, and people living with disabilities.

**Vaccination Policy**

The (FBAU) COVID-19 Vaccination Policy requires employees to be fully vaccinated against COVID-19. Appropriate evidence that you are fully vaccinated against COVID-19 must be provided upon commencement with FBAU.

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