Administration & Marketing Support Coordinator

**About the Company**

My client is a not just another practice, but a dynamic and driven partner-led firm committed to delivering specialist integrity services with a number of offices located around Australia, and are well on their way towards their mission to become the country's foremost experts in forensic investigations and risk advisory.
At the heart of their operations lies the mission to mitigate risk and aid clients in safeguarding their business operations. They seek a Business Support Coordinator who thrives in a dynamic, collaborative team setting, values precision, and demonstrates meticulous attention to detail. If this resonates with you, continue reading
**The role**

Supporting the Brisbane based partners and team, you will play a crucial part in the operations, with responsibilities in both an administrative and marketing capacity, including:

- Facilitating events, managing schedules, and ensuring the execution of deadlines for various engagements such as whistleblower events and divisional conferences.
- Organisation of content for development towards events, seminars, webinars, and client presentations.
- Administering the whistleblower service line, from onboarding new clients to maintaining accurate client data as per established procedures.
- Providing marketing support for the whistleblower and other service lines, including social media management, content creation, and editing.
- Managing files in SharePoint for the whistleblower service line, ensuring compliance with file management protocols.
- Handling high-level client communication, such as providing updates, sharing documentation, and managing client portals.
- Assisting partners with executive administrative tasks like diary management, expenses, and travel arrangements.
- Supporting the Brisbane Integrity team with administrative tasks.
- Database management, including maintaining our national CRM module.
- Managing monthly divisional billing and weekly WIP reports.
- Assisting in drafting proposals and tender responses for whistleblower service line and divisional engagements.
- Undertaking ad hoc administrative tasks and exploring potential business development opportunities within the division.

**About you**

If you're ready to be part of a dynamic team, working on exciting and varied projects in a fast-paced environment, then I would love to hear from you.
The skills and experience I am looking for are:

- Minimum of 2 years experience in an office environment working as a Personal Assistant or Team Administrator
- Experience in the development of marketing content and the organisation of client events, seminars or similar
- Provision of marketing support including social media, written content creation, and editing
- Experience in, or willingness to, undertake calls to clients with outstanding invoices to understand when payment will be received.
- Administration support as well as data entry, SharePoint usage as well as confined in your use of the Microsoft suite, Adobe and MS Dynamics programs
- Experience with billing for hours would be highly regarded
- Professional and confident client communication both written and verbal
- Excellent team collaboration skills, time management and prioritising skills as well as client confidentiality, accuracy and drive

**The culture and benefits**

One of the most talked about reasons for staff working for this client is their enjoyment of the very collaborative team culture. The company nationally displays and works to a strong set of values and this includes are great working environment and strong career development. Your employee experience is complimented even further with:

- Strong social club and team events, Xmas and end of financial year events
- Annual performance and salary reviews
- Annual flu vaccination
- Supportive management and long term career opportunities