Communications Manager

2 weeks ago

Rhodes, New South Wales, Australia InvoCare Australia Pty Ltd Full time $80,000 - $120,000 per year

About Us:

InvoCare is a leading provider of Funeral, Cemetery & Crematoria, and Pet Cremations services, dedicated to our purpose of honoring life and serving our communities with dignity and compassion. Our People & Culture team is central to our success, and we are currently seeking a skilled Communications Manager to join us at our Support Office in Rhodes.

The Opportunity:

We're looking for a Communications Manager to develop and execute strategic internal communication initiatives that foster employee engagement, alignment, and connection across InvoCare. In this pivotal role, you will report to the EGM – People & Culture and work closely with senior stakeholders to ensure consistent, clear, and compelling messaging that supports our culture, values, and business priorities.

You'll be a strategic thinker with a hands-on approach, ready to champion cultural change and drive impactful communication. This is a fantastic opportunity for a creative and innovative professional to shape our internal narrative and directly contribute to our employee value proposition.

Key Responsibilities:

  • Internal Communications Strategy: Design and implement a comprehensive internal communications strategy that is aligned with our values and strategic goals. You'll develop messaging frameworks and communication plans for key organisational initiatives, change programs, and leadership messages.
  • Employee Engagement: Partner with the People & Culture leadership team to support engagement initiatives like surveys, feedback loops, and reward and recognition programs. Create content and campaigns that promote employee voice, wellbeing, and inclusion.
  • Content Creation & Channel Management: Manage internal communication channels, including our intranet, newsletters, Teams/Viva Engage, town halls, and digital signage. Write, edit, review, and produce engaging content such as articles, videos, and presentations for a diverse employee audience, ensuring consistent messaging across all communications.
  • Leadership & Stakeholder Communication: Support leaders with communication toolkits, talking points, and coaching to improve message delivery and impact.
  • Measurement & Continuous Improvement: Monitor and report on the effectiveness of communication using analytics and employee feedback. Continuously improve communication practices based on these insights and best practices.

Skills & Experience:

  • Experience in internal communications or employee engagement roles.
  • Proven ability to develop and deliver strategic communication plans.
  • Strong writing, editing, and storytelling skills.
  • Experience with digital communication platforms and tools.
  • Ability to influence and build relationships across all levels of the organisation.
  • Proficiency with digital communication tools and analytics platforms.
  • Experience in change management and organisational development is highly regarded.

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