Account Manager

Are you a detail-oriented client partner who thrives in a fast-paced environment and loves bringing campaigns to life? CCM is on the lookout for a confident and proactive Account Manager to join our high-performing team during an exciting phase of growth into the APAC market.

In this role, you'll manage a diverse portfolio of B2B clients, supporting the successful delivery of digital, telemarketing, and event-based campaigns. You'll play a vital role in driving client satisfaction, retention, and growth, while learning from a talented team in a collaborative, supportive environment. If you're commercially savvy, solutions-focused, and excited to work across multiple campaign types with a hands-on approach, this is your opportunity to grow with a company that's going places.

About the Company

CCM is a multi-award-winning marketing tech agency that specialises in demand generation, sales enablement, and event execution for top-tier technology companies across Asia-Pacific.

With over 16 years of experience, we've successfully delivered hundreds of high-impact lead generation campaigns, building long-term partnerships based on performance, strategy, and trust.

Our Rhodes-based office is buzzing with energy, creativity, and smart people doing meaningful work. We offer the best of both worlds: a dynamic, results-driven culture and the stability and reputation of a long-standing brand.

The Role

As our Account Manager, you'll own the day-to-day relationships with a mix of B2B clients, delivering digital, event, and telemarketing campaigns that perform.

You'll manage timelines, budgets, and client expectations while identifying growth opportunities, preparing proposals, and collaborating with internal teams to get things done, on time and on target.

You'll thrive here if you're organised, proactive, client-obsessed, and ready to make your mark in a growing company.

A typical day might include:

• Coordinating campaign timelines, briefs, and execution across digital, telemarketing, and event channels
• Managing a diverse portfolio of B2B clients with varying needs and expectations
• Meeting with clients to share campaign updates, insights, and recommendations
• Collaborating with creative, sales, and delivery teams to ensure campaign success
• Identifying upsell and cross-sell opportunities to add value and grow account revenue
• Preparing proposals, quotes, and contributing to team sales initiatives
• Monitoring budgets, tracking campaign ROI, and maintaining CRM accuracy

Key Responsibilities

• Manage a high-volume portfolio of B2B clients across campaign types
• Experience must be specifically in B2B client management and campaign delivery
• Deliver end-to-end campaign coordination, briefs, execution, and wrap-ups
• Maintain strong, trusted client relationships across multiple tiers
• Identify and pursue upsell and cross-sell opportunities
• Support proposal writing, quotes, and revenue forecasting
• Provide clear performance reporting and campaign insights
• Represent the agency at events, meetings, and networking sessions
• Keep client data and campaign tracking updated in HubSpot CRM

Skills and Experience

• Experience in account management, client service, or campaign delivery
• 1-2 years of experience in account management, client service, or campaign delivery is required
• Strong communication, presentation, and organisational skills
• Background in marketing, events, or telemarketing (advantageous)
• Confident using CRM systems (HubSpot ideal) and Microsoft PowerPoint
• Detail-oriented with strong time management and multitasking ability
• Proactive, positive, and solutions-focused mindset

Why Work for Us?

• Make an Impact: Help shape a thriving agency as we scale into APAC
• Flexibility: Genuine work-life balance
• Location Perks: Rhodes office close to public transport, cafes, and the river
• Wellness: Access to a fully equipped on-site gym
• Team Culture: Supportive, high-performing, and people-first
• Recognition: Generous annual OTE based on performance

How to Apply:

Apply via the Seek portal. For further information, please contact our external HR Consultant ).

Australian work rights are required for this position.