Operations Officer – Melbourne

Job Title: Operations Officer

Project Name: Pacific Australia Labour Mobility Support Program (PLMSP)

Job type: Full time

Location of Position: Melbourne strongly preferred, but will consider strong candidates based elsewhere in Australia or the Pacific.

Reporting to: Operations Manager

Remuneration: $83,822-$88,927 + super per experience

Language Requirements: Proficiency in English (reading, writing, speaking) is required.

Application Deadline: 05/10/2025

Please note we would like to fill this role as soon as possible. Strong candidates will be interviewed as applications are received, with the potential for an offer to be made before the closing date. We therefore encourage early submission of applications.

Application Instructions:

• A cover letter is mandatory to be considered. Cover letters should effectively align your skills and experiences with the specific job responsibilities outlined in the position's description, demonstrating your aptitude and enthusiasm for the role and current availability.

• upload your cover letter and CV (Curriculum Vitae).

• Please note we would like to fill this role as soon as possible. Strong candidates will be interviewed as applications are received, with the potential for an offer to be made before the closing date. We therefore encourage early submission of applications.

• Only successful candidates will be contacted. No phone calls please.

ABOUT ALINEA INTERNATIONAL

Alinea International (Asia and the Pacific) is a rapidly growing international development consulting firm dedicated to quality contributions towards sustainable futures with empowered communities. We are committed to supporting economic, social, and political development that leads to positive, inclusive and sustainable impacts. We provide a range of technical, advisory, facilitation, and managerial services tailored to the needs of our clients.

We work with the Australian Government and other international donors, civil society, non-governmental organisations, and private sector groups. As a certified B Corporation, Alinea International is proud to be an ethical business that upholds the highest standards of environmental and social performance and accountability throughout our work.

Alinea International (Asia and the Pacific) is part of the global Alinea International group, headquartered in Canada.

At Alinea International we value diversity, equity, inclusivity, accessibility and belonging in everything we do. We are an equal opportunity employer opposed to all forms of discrimination. We actively seek and encourage applications from people of diverse backgrounds recognizing that an inclusive workforce enriches our organization and achieves smarter, more innovative results.

Alinea is committed to the protection of children and vulnerable adults. Due to the nature of our work, all candidates will be subject to due diligence checks and extensive background checks where appropriate.

About The Pacific Australia Labour Mobility Support Program (PLMSP)

The Pacific Australia Labour Mobility (PALM) scheme is a signature initiative for the Australian Government that enables workers from 9 Pacific Island Countries (PICs) and Timor-Leste to work in priority sectors in Australia. The Pacific Labour Mobility Support Program (PLMSP) builds on the successes of the Pacific Labour Facility (PLF) program, with a renewed focus on the provision of tailored support to worker sending countries to address their specific needs and priorities. Palladium is contracted to deliver PLMSP on behalf of Department of Foreign Affairs and Trade (DFAT) and Alinea is subcontracted to deliver the Monitoring, Evaluation, Research and Learning (MERL) stream.

PLMSP's role is to provide DFAT and governments in 9 PICs and Timor-Leste with support to enable workers to access PALM scheme in inclusive ways that maximise the benefits for the workers and national economies while minimising risks from labour mobility participation. PLMSP's primary functions include capacity building for PALM scheme labour sending units; skills development and training for PALM workers; support for returning PALM workers and their families; information system management; monitoring, evaluation, research and learning; and communications.

ABOUT THE ROLE

The Operations Officer will work alongside our Operations Team in supporting our company's continuous growth, including the management of the Pacific Labour Mobility Support Program (PLMSP) subcontract and other consultancy contracts. The role reports to the Operations Manager.

Key duties and responsibilities:

• PLMSP (estimated 50%)-
• Primary responsibility for PLMSP day to day project management
• Financial reporting, budget monitoring, expense management, preparing client invoices and substantiation
• Recruitment and onboarding support; supporting PLMSP staff across Australia, Pacific and Timor Leste
• Supplier management, including subcontracting, compliance and due diligence, payment processing
• Stakeholder engagement, including liaison with PLMSP MERL leadership and staff, Palladium, and suppliers
• Risk management
• Other (estimated 50%)
• Contract management of a suite of other Alinea consultancy contracts
• Work closely with the contract technical Team Leader to anticipate and deliver on operational responsibilities
• Monitor budgets, risks, deliverables and proactively take action or escalate as required
• Invoicing, procurement, and budget monitoring
• Conducting due diligence according to our policies
• Liaising with client contacts on deliverables and requirements
• Supporting sub-contracting and managing sub-contract compliance
• Providing general support and advice to staff on policies and procedures
• Supporting organisational culture
• Supporting organisational administrative processes
• Other duties as required.

Job Categories: Active Projects

Job Types: Full Time

Job Locations: Melbourne