Sales Support Specialist

4 days ago

NSW SouthSouth Western Sydney, Australia Hays Full time $70,000 - $90,000 per year

Your new company

You will be working for a leading global brand that has been producing premium appliances. This company is known for its quality, design and innovation, and has exclusive distribution rights in Australia.

Your new role

  • Managing the end-to-end sales process (from data/order entry, to payments, to final delivery to customers).
  • Managing telephone enquiries in a timely manner.
  • Replying in a timely manner to all email enquiries that have been directed to Retail Sales/Agency Sales.
  • Investigating and following up complex enquiries regarding stock/current orders/ETAs/forward orders/backorders.
  • Assisting with stock take when required and processing cash sales
  • Assisting with showroom enquiries/sales and demonstrations.
  • Liaising with state agencies where required to achieve sales targets.
  • Assisting with processing sales requests from internal teams.
  • Following up on aged orders, outstanding payments and liaising with the warehouse team to escalate delivery issues.
  • Assisting with e-commerce order fulfilment

What you'll need to succeed

  • A passion for sales and customer service
  • Excellent communication skills and ability to deal with complex enquiries
  • Experience in a sales and inbound/outbound call centre environment
  • Experience with Microsoft Office and AS400 (desirable)

What you'll get in return

  • $70k + super (depending on experience)
  • A flexible work arrangement with 4 days in office (and 1-day WFH)
  • Work in a new and modern office space in Alexandria
  • A supportive and friendly work environment
  • A chance to work with a leading global brand
  • Onsite free parking

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508

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