Mental Health Support Worker

**Who Are We**

Specialist Resource Solutions (SRS) are an NDIS registered Disability and Mental provider with many year's experience in the health and social care sector across two continents delivering a range of person-centered care and support services to individuals with a broad range of disabilities including intellectual impairment, physical and mental illness. We embrace a coordinated joint approach with our service users and significant others involved to ensure we deliver quality support services to achieve the best possible outcomes.

**Current Positions**

We are currently seeking additional experienced mental health support workers to join established Supported Independent Living (SIL) teams located on Brisbane's south side.

To be considered for this position you will have to demonstrate an ability to provide in-home, community access, and assistance with activities of daily living to individuals with intellectual impairment and severe and enduring mental disorders including personality disorder, schizophrenia, and bipolar illnesses.

To be considered for these positions prior experience is essential. Knowledge and proven skills of the recovery framework and trauma-informed care would be highly advantageous in a way that maximizes self-determination and self-management of mental health recovery and wellbeing. An understanding of Active Support alongside Person Centred Care Planning and implementation would be highly desirable across all of our services.

You would be joining an existing team of support workers with the availability of shadow shifts with ongoing support, supervision, and role-specific training. We have flexible shifts available over 7-days with enhanced weekend and evening rates with the opportunity to pick up additional shifts with the same or other service users.

We aim to utilize the skills mix of the team as far as possible to offer the best possible service to our service users through suitable matching, interests, and availability. We are committed to ensuring an inclusive and supported team with opportunities to grow and develop your skills, knowledge, and experience within the disability sector. We are a small, friendly care provider that nurtures positive relationships that pays attention to the finer detail that we feel makes a real difference to our service users, their families, support networks, and staff alike.

**Key Responsibilities**
- Provide person-centered 1:1 or 1:2 ratio (SIL) support to service users as identified in the service users' treatment, support, and NDIS plans, in a way that seeks to maximize independence through capacity building and empowerment to reach identified goals and outcomes.
- Promote dignity and respect with sound knowledge of privacy, confidentiality, risk awareness, and duty of care principles.
- Embrace positive and meaningful engagement with a flexible, reliable manner and responsive attitude that is non-discriminatory and non-oppressive.
- Provide direct care and support to the people we support with all activities of daily living in their own homes. This may include domestic duties, personal care, social support, medication assistance, manual handling, transport, meals and attending appointments, etc.
- Assist service users to connect with their community, facilitating planned activities and outings, accompanying to community-based appointments and other resources as appropriate.
- Establishing and maintaining positive relationships with all key stakeholders; clients, families, guardians, and involved services.
- Increase self-management, relationship building, skill development, and coping skills for service users.
- Update and maintain service user records via in-house recording system incl. administrative duties such as support shifts notes, incident reporting, and recording, etc.

**Essential Criteria**
- Certificate III or IV in Disability Services or other sector-specific training or qualifications.
- Prior experience in delivering psychosocial care and support within the disability sector to individuals living with a mental illness.
- Able to work autonomously and within a team environment in accordance with operational health & safety policy guidelines.
- Effective listening skills & an adaptable communication style.
- Excellent written and verbal communication skills.
- Experience in managing and promoting positive behavior through the implementation of Positive Behavior Support Plans.
- First Aid Certificate.
- Covid-19 vaccinations. The health, safety, and wellbeing of our staff and service users are of the utmost importance. Accordingly, SRS adheres to the recommended health advice and directives.
- Valid Worker Screening Check
- Right to work in Australia.
- Referees from current/former employer/ supervisor.
- Current Australian driver's license with access to a registered and insured vehicle.

**Highly desirable**
- Demonstrated experience supporting individuals with mental health, complex needs, and behaviors th