Front of House Manager

2 weeks ago

Port Campbell, Australia 12 Rocks beach cafe Full time $60,000 - $80,000 per year

2IC – Front of House Wanted | 12 Rocks Beach Cafe, Port Campbell

Full-Time or Part-Time | Immediate Start Available

$75,000 - $85,000 per year

Looking to take the next step in your hospitality career in a beautiful coastal setting? 12 Rocks Beach Cafe in Port Campbell is seeking a passionate and capable 2IC – Front of House to support our FOH leadership team and deliver great customer experience.

About the Role:

As the 2IC FOH, you'll work closely with our FOH Manager to ensure smooth daily operations, workflows, and a motivated front-of-house team. You'll be a hands-on leader who leads by example during busy services and takes initiative behind the scenes.

Key Responsibilities:

  • Support the FOH Manager with day-to-day floor operations
  • Lead shifts and manage the team during service in the Manager's absence
  • Maintain high standards of customer service and presentation
  • Assist with staff training, onboarding, and performance feedback
  • Help manage bookings, POS, and service flow
  • Assist in stock control, ordering, and venue presentation

What We're Looking For:

Experience in a busy FOH role, with at least 1 year in a leadership or supervisor capacity

Confident, calm communicator with strong team leadership skills

A genuine passion for customer service and hospitality

Ability to multitask and thrive in a fast-paced environment

Availability to work weekends, holidays, and varied shifts

RSA certificate (required) & coffee making experience preferred.

What We Offer:

  • A friendly, supportive FOH team in a stunning coastal location
  • Competitive pay, based on experience
  • Opportunity to grow
  • Vibrant, high-volume venue with a great local and tourist customer base
  • Work-life balance – enjoy the beach after your shift

How to Apply:

Send your resume and a short cover letter to

Location: 12 Rocks Beach Cafe, Port Campbell, VIC

Apply now – we're keen to meet the right person Only suitable applicants will be interviewed.

Job Type: Full-time

Pay: $75,000.00 – $85,000.00 per year

Ability to commute/relocate:

  • Port Campbell VIC 3269: Reliably commute or planning to relocate before starting work (Required)

Licence/Certification:

  • Full Driver Licence (Required)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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