Receptionist/Sales Representative

2 weeks ago

Sydney, New South Wales, Australia Catalyst Training Co. Full time $60,000 - $80,000 per year

About Catalyst Training Co.

Catalyst Training Co. is more than a gym, it's a premium fitness space built around small-group coaching, personal training, and community. Based in the heart of Randwick, we create an environment where every member feels supported to train smart, stay strong, and live well.

About the Role

The official title is Receptionist / Sales Representative, but within Catalyst this role is proudly known as Member Relations. Why? Because it's not just "reception." You'll be one of the welcoming faces of Catalyst, part of a team who keeps things running smoothly, and an active part of our sales and marketing team.

Key Responsibilities:

  • Greet members and visitors with warmth and professionalism
  • Handle enquiries, bookings, and day-to-day communication
  • Run tours and guide new members through onboarding
  • Support sales efforts, marketing campaigns, and social media content
  • Maintain premium presentation standards across reception and gym floor

What We're Looking For:

  • Strong communication and interpersonal skills with a people-first mindset
  • Previous experience in sales and/or marketing (highly desirable)
  • Fitness certifications desirable but not essential
  • First Aid and CPR certification (required)
  • Working With Children Check (required)
  • Willingness to provide a Police Check if requested
  • Weekend and evening availability is essential
  • Organised, proactive, and reliable team player

Why Join Us:

  • Work in a premium facility in the heart of Randwick
  • Be part of a supportive, growth-minded team
  • Opportunities to progress into commissions, bonuses, or even coaching pathways
  • Competitive hourly rate with clear career development

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