Desktop Support Technician

2 weeks ago

Wyong Shire, Australia Peoplebank Full time $60,000 - $80,000 per year

About the Company
This is an Australian division of a global company who are known for their strong employee focus and a Leader in their field.

About the role:
You will be the main point of contact for end user IT support and problem resolution at our client site 5 days a week, while also providing remote support on another site.

Responsibilities

  • Desktop PC & Laptop Hardware installation, setup and configuration, problem diagnosis and resolution.
  • Support of MS Teams meeting room equipment.
  • Facilitating user training sessions.
  • General IT troubleshooting and assistance as required on site.
  • Assisting with project work.
  • Occasional participation in after-hours / weekend support & deployment activities as required.

Skills and experience

  • Ideally you will be qualified in an IT related discipline and/or have up to one year experience in supporting IT technologies including PC & Laptop Hardware support, Windows 10/11 operating systems, Outlook, MS Teams, MS Office and have a basic understanding of networking.
  • Your attention to detail, natural curiosity, ability in problem solving, planning and priority setting coupled with a strong focus on customer service will put you in good stead for this role.
  • A driver's license is a must for this position, as you will be required to attend other sites.
  • Excellent communication skills and the ability to commit to regular and punctual attendance are critical.

For a confidential discussion, please contact Pravin on

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