Internal Sales Administrator

1 day ago

Melbourne, Victoria, Australia Big River Group Pty Ltd Full time $60,000 - $80,000 per year
About Big River Group

Big River Group is a publicly listed company with over 120 years of experience in the timber and building supplies industry. We are a leading manufacturer and distributor of premium building products including plywood, hardwood flooring, formply, and steel formwork, with operations across Australia and New Zealand.

The Opportunity

We are seeking a motivated Internal Sales Administrator to support our growing Timberwood Dandenong operations, ensuring exceptional customer service and seamless sales support.

Your Role

As an Internal Sales Administrator, you'll play a key role in supporting customers and the external sales team by:

  • Processing inbound sales orders via phone, email, or over the counter
  • Assisting Account Managers with order entry and customer follow-up
  • Responding to customer requests with timely, accurate information
  • Maintaining sales and customer records in company systems
  • Preparing reports, quotes, and updating the customer database
  • Coordinating warranty claims and liaising with internal teams
  • Supporting showroom displays, brochures, and sales material as required

What You'll Need

  • Prior experience in internal sales, administration, or customer service
  • Strong communication and problem-solving skills
  • High attention to detail and accuracy
  • Excellent organisational and time management skills
  • Ability to meet deadlines and handle last-minute requests
  • Strong team player with the ability to work independently
  • Proficiency in Microsoft Office (Word and Excel)
  • Knowledge of the timber or building products industry (advantageous)
  • Understanding of WHS practices (valued)

What You'll Receive

  • Competitive salary with incentive and bonus potential
  • Ongoing training and career development opportunities
  • Career pathways across BRG's national and international operations
  • Free on-site parking and access to our Employee Assistance Program
  • A supportive team environment in a growing, market-leading business

Interested?

Ready to take the next step? Apply today with your resume and cover letter via SEEK.

Our commitment to Diversity and Inclusion

At Big River Group we value equality, inclusion and diversity. We are an Equal Opportunity Employer and are committed to providing an inclusive and diverse workplace free of discrimination. All aspects of recruitment and employment are based on competence, performance, merit and business needs.

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