Client Director

10 hours ago

Melbourne, Victoria, Australia Fractal Full time $120,000 - $250,000 per year

Client Director - BFSI

Fractal is one of the most prominent players in the Data, Cloud, AI, and Design space. Our mission is to power every human decision in the enterprise and uses the power of AI to help the world's most admired Fortune 500 companies to achieve this. We are a recognized leader by analyst firms like Gartner, Forrester, HFS in areas including Customer Engagement. Computer Vision, and functional capabilities. In Australia, Fractal is working with several of the ASX25 companies including the Big4 to bring data-driven decision making to the enterprise. We have a client NPS of 90% and put Clients First in everything that we do.

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for more information about Fractal.

Role Overview

Due to the significant growth we continue to experience, we are looking to hire a dedicated senior-level person to join our Banking and Financial Services team. This role will be based in Melbourne, with the expectation of spending at least three days per week at the client site. The position will involve some domestic and international travel. This role includes driving substantial growth and scaling from our existing banking relationships, maintaining and aggressively expanding TCV by farming across key business, technology, and Data and AI functions. You will be instrumental in shaping our overarching business strategy, collaborating with global leaders across our BFS practice.

Responsibilities

  • End-to-end management of client relationship, pursue aggressive growth, P&L management.
  • Lead sales activities to achieve exponential revenue growth targets in the assigned territory.
  • Structure high-value, strategic deals, leveraging industry knowledge to identify upcoming disruptions.
  • Develop strategies and change management tactics for growth and increased wallet share in banking accounts.
  • Manage and nurture C-level relationships
  • Collaborate with internal teams and external partners to expand the relationship and introduce new business.
  • Oversee complex operational activities related to the account.
  • Lead solutioning aspects by translating client requirements to the consulting and capability teams.
  • Negotiate large deals, MSA, contracts to win-win outcomes.

Qualifications

  • 12 to 15 years of sales experience, with at least 5 years in Australian BFS, with a proven track record in selling solutions centered around Data Analytics, AI/ML, and Data Engineering in the technology or consulting services sector
  • Client relationships at CXO level that you have worked with and will be able to call on in Big4/5 (your territory)
  • Good technical knowledge and business acumen to be able to represent to CXO level and below.
  • Must be proficient at articulating and delivering analytics solutions on at least one major cloud platform.
  • Demonstrated ability to generate impactful client engagement in top-tier banking firms.
  • Proven capability to develop and execute strategic client growth plans, maximizing wallet share.
  • In-depth knowledge of the BFS industry, competitors, and trends.
  • Track record of selling large consulting services deals, managing a portfolio within the $50M range.
  • Ability to strategize and manage multi-disciplinary teams, with a focus on digital, cloud, analytics, and other new-age services.
  • Strong executive presence, entrepreneurial spirit, team building, ability to motivate and drive large complex multi-country teams

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