Insurance Claims Support Officer

2 days ago


Emu Plains, New South Wales, Australia Tanti Financial Services Full time $50,000 - $70,000 per year
  • Established Insurance Broking Firm
  • Great opportunity for confident & experienced applicant
  • Friendly team
  • Hybrid working arrangement

Our office is located in Emu Plains (Western Sydney) and we have been well established in the area for a number of years. This is an extremely rewarding position in a family focused environment and would suit someone with prior experience in claims administration.

Minimum 1-2 years of claims administration experience is required for this role.

This position involves but is not limited to:

  • Oversee multiple claims, ensuring that customers are keept updated and informed
  • Work closely with customers in processing their claims
  • Managing expectations and providing consistent support throughout each claim
  • Answering client calls / booking appointments
  • Assisting senior brokers

Skills required for this position:

  • High level of skills in Microsoft Word & Excel and general computer skills
  • Excellent communication skills and telephone manner
  • Focus on customer service
  • Extremely well presented
  • Team focused
  • Ability to get along with people on all levels
  • Warm and friendly personality
  • Ability to stay calm under pressure
  • Essential insurance industry experience is required
  • Australian work rights are mandatory for this position

So if you are a self-motivated, organised person with a great work ethic and have a friendly personality, then apply now This is a rewarding position in a family focused environment.

Please note that due to anticipated levels of response, only applicants shortlisted for an interview will be contacted. We thank all applicants for their interest in this role.


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