Warehouse/Stores – Customer Service Support

4 days ago

Knoxfield, Victoria, Australia Integrated Transfer Solutions Pty Ltd Full time $40,000 - $60,000 per year

Join our small team in this critical role supporting warehouse, assembly, and customer service functions.

We are seeking a conscientious and reliable individual who has an interest in developing their technical knowledge and internal sales skills. With on the job training, this role offers the opportunity to expand responsibilities over time, to provide support during staff absences and in the interest of continued personal development.

Key Responsibilities:

  • Perform general warehouse duties including receipt, picking, packing, despatch, and related tasks.
  • Carry out assembly and light service work on pumps, meters, and couplings.
  • Assist in the sales process by managing customer orders via phone and email during peak periods or as required.
  • Support the team during busy periods and provide excellent customer service.

Qualifications & Skills:

  • LF - counterbalance forklift licence required.
  • Excellent phone manner and strong communication skills.
  • Proactive, adaptable, and well-organised with a methodical approach.
  • Willingness to learn mechanical skills for light assembly and servicing tasks.
  • Computer proficiency (familiarity with Microsoft Office and MYOB preferable)
  • Excellent written communication skills.
  • Team player with a can-do attitude.

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