Sales Support Coordinator

4 days ago

Knoxfield, Victoria, Australia insignia Full time $60,000 - $80,000 per year

Insignia is a leading national distributor of industrial labelling and coding equipment with over 50 years' experience in the Australian packaging market. With multiple locations nationwide, insignia is widely recognised as experts in identification and traceability, and work with world-leading brands in thermal printing, barcoding, data capture, marking & coding.

About the role

We are seeking a Sales Support Coordinator to provide exceptional customer service and be the first point of contact for our customers. Reporting to the Customer Experience Manager, this role will be integral as a part of our fun & high-performing team, supporting a Business Development Manager to ensure our customers satisfaction This is a great opportunity to kick start your career, offering full on-the-job training.

  • Process quotes, orders and account queries with great attention to detail.
  • Collaborate with internal departments e.g technical support, production and Business Development Managers, to provide exceptional customer service and solution sales.
  • Work closely with Key account Managers to provide their customers with the best service possible and problem solve issues that may arise.

About you

  • Previous experience in a customer service position (required).
  • Proven ability to build relationships and provide exceptional customer service.
  • Ability to work cooperatively and collaboratively in a team environment, as well as autonomously.
  • Excellent communication skills, both written and verbal.
  • Possesses a positive, friendly attitude and a solid work ethic.
  • Proficient in the Microsoft Office Suite.

What we offer

  • Full on-the-job training
  • Opportunities for professional development and growth with hands on support.
  • Employee Assistance Program with access to counselling, financial coaching, nutritional support, and legal consultation to assist you and your family.
  • Free, onsite parking
  • Company events & Incentives including Employee of the Month.
  • Birthday leave- be paid to have your birthday off, doing the things you love.
  • Access to a free telehealth physio

Why work at insignia?

insignia is not just a national labelling, printing and coding business. We're a thriving community that fosters a culture of collaboration, innovation, and continuous learning. Your ideas are not just valued; they're encouraged. Your growth is not just nurtured; it's celebrated. insignia has an unwavering passion, and our people, products, and services have been the platform for being an indispensable partner for our customers.

All applicants must have unlimited working rights in Australia.

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