Business Development Manager

Our Story:

Creating Links is a leading not-for-profit multicultural community service provider, that is dedicated to delivering the highest quality of standards and service across South-West Sydney and the Greater Sydney region. Garnering a deep and rich history of more than 50 years, we understand the importance of culture and community. Today, we have grown to provide Disability services, Foster Care, Child & Family services, and Financial Wellbeing. We are committed to delivering a holistic person-centered approach combined with a strong passion and focus on providing quality support and service excellence.

Why You'll Love Working With Us

 Inclusive Culture – Work in a team that values diversity and genuine collaboration.

 Salary Packaging – Maximise your take-home pay with generous salary packaging (up to $15,900 pa) and a $2,650 meals & entertainment card.

 Grow Your Skills – Access internal and external training to support your professional development.

 Wellbeing Support – Employee Assistance Program for you and your family.

 Make an Impact – Be part of a trusted community organisation that listens, innovates, and strives for better outcomes every day.

Rewards Shopping Discount– perks on over 500 retailers, thousands saved every year.

Novated Lease – Novated Lease Tax Benefits

In this role you will:

• Develop and implement evidence-based recruitment strategies that align with organisational objectives and respond to community needs.
• Lead end-to-end recruitment initiatives, including targeted campaigns, digital marketing, direct outreach, and community engagement events.
• Design and deliver innovative, multi-channel campaigns with a strong focus on engaging multicultural communities and diverse audiences.
• Lead business development initiatives for disability services, including identifying referral sources (e.g., hospitals, allied health, schools, local councils, and community organisations).
• Generate new participant leads through community outreach, digital campaigns, partnerships, and word-of-mouth referrals.
• Build relationships with NDIS support coordinators, plan managers, and other providers to establish ongoing referral pathways
• Proactively represent the organisation at community events, expos, and forums, raising awareness of foster care and generating quality enquiries.
• Design and implement referral and ambassador programs in collaboration with existing foster carers and community partners to support organic lead generation.
• Deliver engaging presentations, information sessions, and Q&A forums tailored to diverse audiences, effectively promoting the benefits and importance of foster care.
• Collaborate closely with internal assessment, training, and support teams to ensure a seamless, professional, and positive applicant experience.
• Maintain an accurate and up-to-date database capturing all enquiries, progress, and outcomes.
• Produce weekly, monthly, and quarterly reports on recruitment activity, progress against KPIs, and pipeline health.
• Monitor all public-facing campaigns and communication to ensure they comply with branding, ethical, and safeguarding standards.
• Tailor communication style to meet the diverse needs of individuals and groups, including children, families, and external partners.
• Other duties specified in the PD

What you bring to the role:

• 5+ years' as a Business Development Manager with a proven track record.
• Bachelor's degree in business or a related field
• Demonstrated ability to develop, implement, and monitor strategic recruitment campaigns.
• Strong interpersonal and communication skills, with the ability to influence, and build trust.
• Excellent stakeholder engagement skills with the ability to build networks and partnerships across diverse communities.
• High-level organisational skills with the ability to manage multiple priorities and meet deadlines.
• Strong analytical skills with the ability to interpret recruitment data and translate into actionable strategies.
• Experience using CRM systems and managing pipelines.
• Ability to work independently while also collaborating effectively with internal teams.
• Proficient in the use of Microsoft office applications and other information systems.
• NSW Working with Children Check
• National Police History
• Current NSW drivers' licence and access to a vehicle

Desirable criteria:

• Experience in community services, foster care and disability sector

Ready to build safer, stronger, and more connected communities?

Bring your experience, your insight, and your commitment to the role where your work truly matters.

Applications are reviewed as received — so don't wait