Account Manager

7 days ago

North Sydney Council, Australia Brand Influence Group (BIG) Full time $80,000 - $120,000 per year

At BIG, our people are the heart of our business

We nurture a culture of learning, friendship and collaboration, and it is reflected in our people and the relationships they build with our customers and each other

We are currently looking for an
MSO Account Manager
to drive growth across BiG's portfolio of customers. This role plays a critical part in building and maintaining strong relationships with Metcash and its MSO (Multi-Site Operator) network, ensuring best-in-class execution across product distribution, compliance, promotion, and merchandising.

The Account Manager will work cross-functionally with internal teams and retail partners to identify growth opportunities and deliver on commercial objectives.

What you will do:

  • Deliver sales targets and objectives across Metcash and MSO channels.
  • Build and maintain collaborative partnerships with key stakeholders at all levels.
  • Develop and execute tailored business plans that drive growth and deliver ROI.
  • Negotiate trading terms, promotional programs, and joint business plans.
  • Implement marketing and field initiatives in line with customer strategies.
  • Provide regular performance reviews and business insights to internal and external stakeholders.
  • Ensure products are executed in-store in line with BiG's standards.
  • Maintain accurate and up-to-date customer records and reports.
  • Support forecasting processes with accurate and timely input.
  • Continuously identify and pursue new opportunities to grow presence and share across the MSO network.

What you will need to be successful in this role:

  • 18 months + of National / Account Management experience in FMCG.
  • Experience working with syndicated data tools such as Circana or Nielsen.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (especially Excel, PowerPoint, and Word).
  • Strong analytical mindset and ability to turn data into actionable insights.
  • Proven negotiation skills with a track record of delivering mutually beneficial outcomes.
  • Experience working with Metcash, its subsidiaries, and MSOs at a national or large-scale level is highly regarded.

Benefits
of working at BIG:

  • Wellbeing
    days
  • Birthday
    off
  • Summer
    hours (Finish early Fridays)
  • BIG
    Rewards
    & Recognition
  • Work/life
    balance
    is promoted
  • Healthcare
    discounts
  • Opportunities for
    growth
    & development - we are a growing business
  • Hundreds of
    Perks
    , discounts & services through our HR partner

Create influence, think BIG

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