
AM Operations Administrator
2 weeks ago
Get to Know the Role:
The purpose of this role is to provide high-level operational and customer service support by managing escalations, coordinating freight activities, and ensuring the timely resolution of issues impacting service delivery. This position acts as a key liaison between internal teams and customers, with a focus on monitoring priority accounts, maintaining service standards, and driving continuous improvement through data reporting and communication.
The role also supports daily operational handovers and ensures accurate documentation and administration to uphold service excellence and accountability.
You will need to BE able to demonstrate the following attributes:
- The ability to prioritise in order to meet deadlines and targets;
- Excellent communication skills, both written and verbal, with the ability to liaise with diverse groups;
- Intermediate computer skills with experience using the Microsoft Office suite;
- Attention to detail;
- Flexible attitude to the work environment and tasks at hand;
- Transport industry preferred;
- Ability to adhere to WHS and Safety Regulations.
What you will get from Border Express:
- A team based workplace that supports flexibility and inclusion;
- Training and leadership development;
- Career opportunities within Border Express;
- Employee wellbeing programs.
Get to Know Border Express:
At Border Express we're committed 100% to providing the very best supply chain services for Australia. Our business is working towards a fully supported regional network model to be the best carrier out to regional Australia with full visibility.
We are an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We are committed to achieving a diverse workforce and strongly encourage applications from all cultures, languages, abilities, sexual orientations, gender identities.
We work hard to create a safe and inclusive environment for all. We encourage and support our team members to grow their careers with Border Express, by providing ongoing opportunities and development to grow and make a real difference.
As a job applicant, your security is our priority.
When you apply for a job with Border Express, we will never send you an email or SMS asking for banking information or other confidential information, until you have gone through a formal interview process and received a job offer from a Border Express staff member. Our communications will always come from the domain
For information on how Border Express will use any personal information, please refer to our Privacy Policy at ,correct%20and%20update%20the%20information.
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