Strategic Partnership Manager

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at:

We are currently seeking a motivated and results-driven Partnership Manager to join our dynamic Chubb Travel Insurance team. This is a varied and wide-ranging role that will provide an exciting opportunity to gain experience across consumer, business, finance, and digital marketing activities.

Your Role:

As Strategic Partnerships Manager, you will manage Chubb's major strategic travel insurance partners while supporting our existing portfolio across Australia and New Zealand. You will play a crucial role in building and maintaining strong, trust-based relationships with key stakeholders and ensuring our partnerships thrive.

Key Responsibilities:

• Collaborate closely with major travel partners in Australia and New Zealand, understanding their evolving needs and identifying initiatives that add value to their customer base.
• Monitor profitability and performance of the partner portfolio, providing constructive feedback and recommendations to enhance strategies.
• Assist with portfolio management through monthly result extraction & analysis, identifying issues and emerging trends, while suggesting actionable improvements.
• Manage partnership governance structures and ensure compliance with guidelines while maintaining clear, organized records.
• Lead Quarterly Business Reviews (QBRs), Annual Business Reviews (ABRs), and renewal discussions with partners.
• Oversee ongoing contractual reporting requirements to ensure transparency and accountability.
• Proactively enhance program offerings through partnership initiatives and support business development in executing growth opportunities across ANZ.
• Develop and implement digital marketing strategies that leverage partner offerings to optimize promotional efforts.
• Facilitate training sessions and presentations to partners on various aspects including product knowledge, legal & compliance, underwriting appetite, and Chubb systems.
• Conduct competitor analysis for existing products and new business opportunities, recommending necessary adjustments to maintain a competitive edge.
• Build strong relationships with other product lines and regional teams to maximize collaborative opportunities within Chubb.

Skills & Experience:

• Proven partnership management experience, ideally within the Financial Services or Insurance industry, or the Travel sector.
• Familiarity with digital marketing disciplines and strategies that drive account growth.
• Demonstrated experience in business development, including securing new clients and articulating value propositions effectively.
• Exceptional communication, negotiation, presentation, and interpersonal skills, capable of engaging with personnel at all levels.
• Strong analytical skills, with the ability to utilize data and financial insights to create partner-centric solutions.
• Deep knowledge of insurance products and relevant legislation, with an understanding of market dynamics that supports business development.
• Enthusiasm for leveraging emerging technologies to remain competitive in a rapidly evolving digital landscape.
  Marketing and sales experience in insurance or financial services is highly desirable.

If you are passionate about building partnerships and making a tangible impact in the travel insurance market, we want to hear from you

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our "My One Thing" initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.