Partnership Manager

• Take on new responsibilities and learn new skills
• Be part of a team that invests in your growth
• Enjoy work-life balance with flexible working options

Why join us?

Whatever your ambitions, take your career further than you ever imagined. If you've never considered insurance before, think again With diverse, meaningful projects and a global network of opportunities, we offer so much more. 

We invest in our people and partnerships. Our learning experiences are vast, including exclusive industry accreditation, and we're building capability for the future, both for TAL and the broader industry. When challenges arise (and they will), our supportive team will be there to help you grow. 

As a Partnership Manager supporting Aware Super, you'll be at the heart of managing TAL's relationships with key clients. Your focus will be on delivering high-quality services in line with our agreements and commitments, making a real difference for our partners and their members. You'll take ownership of operational and strategic account plans, keep communication flowing between TAL and our partners, and coordinate activities to ensure we meet our commitments.

If you're someone who enjoys working with people, managing relationships, and seeing the direct impact of your work, this role could be a great fit.

In this role you will: 

• Identify, assess and deliver strategic initiatives to grow the partnership in line with agreed business plans
• Support TAL and the partner with legislative change and advocating to the industry
• Work with the partner to implement new propositions, member engagement on insurance and digital solutions
• Deliver excellent service through oversight of insightful reporting, and act as escalation point for service escalations
• Identify, manage and influence key internal stakeholders to ensure delivery to partner expectations
• Lead discussions on product design change

• Strong relationship management, collaboration and negotiation/influencing capabilities
• Demonstrated experience in the Superannuation industry, alongside familiarity with the Group Life Insurance industry
• Strong commercial acumen and comprehensive understanding of group insurance pricing and products
• Demonstrates analytical and problem-solving skills
• Excellent communication and presentation abilities

TAL is one of Australia's leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We're proud to be: 

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change 
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community. 
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we're here to support you.

You're always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.  

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. 

#LI-Hybrid  

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone's responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.