Service Manager

We are currently seeking a passionate and professional Fun Squad Service Manager to join and oversee our PCYC Cairns West Fun Squad Service. As the Service Manager, you will have the ability and support to lead your team within an innovative culture at the service and bring excellent communication and knowledge to your role. If this sounds like you, then we want to hear from you.

What we can offer

• In addition to your remuneration, enjoy generous not-for-profit salary packaging benefits of up to $18,550 per annum tax free. This will allow you to take home more of your income before it is taxed
• Free PCYC Gym Membership
• Up to 15% discount on PCYC services such as Fun Squad, Gymnastics and Little n Active
• Flexible work options may be available
• Volunteer day every year – volunteer in a different area of the Organisation and get involved in your community
• Bonus leave day during the Christmas Closedown
• Access to our Employee Assistance Program (EAP)
• Retention leave: receive the benefit of additional leave on your 3, 5 and 10-year anniversaries (permanent employees only).
• 17.5% annual leave loading
• Access to our online learning management system and facilitated programs, such as our Leadership Development Program – Your career progression is important to us
• Access to our corporate health plan with HCF, offering very competitive and comprehensive health insurance products

Your New Role

Reporting to the Area Manager, you will lead and manage the service to ensure operation in line with government regulations, legislation, National Quality Framework and organisational requirements. A key focus of the roll will be to build and maintain stakeholder relationships to increase commitment to the PCYC brand, while inspiring a supportive culture of safety in line with PCYC Queensland values. We're committed to fostering a supportive, respectful, and positive atmosphere where everyone is welcome. Every interaction with our members is designed to contribute to their sense of belonging and growth. By joining us, you'll play a crucial role in directly influencing positive change in your community. Click 'apply' to be taken directly to our PCYC careers page to download the Position Description and obtain more information.

About You

• Qualified Service Managers require minimum Diploma in childhood studies or other qualifications recognised by the regulatory authority
• Unqualified Service Managers require minimum Certificate III in childhood studies or other qualifications recognised by the regulatory authority AND working towards a Diploma in childhood studies or other qualifications recognised by the regulatory authority
• Must hold one of the following child protection certificate CHCPRT025 - Identify and report children and young people at risk, CHCPRT026 - Support the rights and safety of children and young people or CHCECE057 - Use collaborative practices to uphold child protection principles
• Ability to take on responsibility of Nominated supervisor
• Demonstrated knowledge of relevant legislation and regulations governing Fun Squad operations
• Demonstrated experience in leading and managing a multidisciplinary Fun Squad team
• Hold a Working with Children Check/Blue Card (or able to obtain)
• Hold a current First Aid and CPR certificate (or able to obtain)

Please note: Working with Children Check (Blue Card) No Card, No Start and Restricted Person legislation applies. All PCYC employees are required to complete a National Police Check upon commencement.

PCYC is committed to achieving and supporting a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples as well as people from culturally diverse backgrounds.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information, please contact the Area Manager, Theresa Totman