Administrative Coordinator

5 hours ago

Canberra, ACT, Australia MTP Services Full time $60,000 - $90,000 per year

Our Federal Government client is seeking experienced Administrative Coordinators to support a high-profile division operating within a secure, fast-paced environment.

These positions act as the key interface between departmental officers and specialist operational areas, managing sensitive and time-critical tasking, coordinating resources, and maintaining high standards of customer service.

You'll play an integral role supporting the coordination of secure operations, intelligence-related activities, and business processes that underpin the department's critical functions.

Key Responsibilities

  • Deliver exceptional customer service through designated communication channels, including hotline and inbox management.
  • Coordinate and manage access to secure facilities, including booking systems, visitor access, and front-of-house operations.
  • Track, administer, and prioritise security and operational tasking across the branch.
  • Manage business intelligence and data reporting, including feedback tracking and performance metrics.
  • Support ongoing transformation and change initiatives within the division.
  • Liaise with internal and external stakeholders to coordinate, deconflict, and verify tasking and access arrangements.
  • Provide timely and accurate administrative support to the section and branch leadership team.

Essential Capabilities

  • Current NV1 Security Clearance (NV2 preferred).
  • Strong customer service and administrative background, ideally within a Federal Government environment.
  • Proven ability to manage a high volume of competing priorities with efficiency and professionalism.
  • Excellent interpersonal and relationship management skills.
  • High personal integrity, resilience, and discretion in handling sensitive or classified matters.
  • Strong judgement and strategic thinking under pressure.
  • Agility and adaptability in a changing operational landscape.

Desirable Experience

  • Previous experience in a fast-paced or sensitive Federal Government environment requiring independence and sound judgement.
  • Experience supporting secure facility operations, clearance management, or intelligence coordination activities.

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