Service Administrator/Scheduler

6 days ago

Brisbane, Queensland, Australia Queensland Appliances Full time $60,000 - $80,000 per year

Queensland Appliances is seeking an experienced Service Administrator with proven skills in scheduling who can hit the ground running. This is a fast-paced and varied role working with a friendly and vibrant team in a family run business that's been operating for over 50 years, with no plans on slowing down

This is a Full-Time role based in Hemmant QLD, Monday-Friday, 7:00am-3:30pm with immediate start available

The role:

  • Processing and following up incoming maintenance requests
  • Assisting with incoming customer enquiries - phone and email
  • Scheduling multiple technicians daily runs jobs a day
  • Ordering/Processing parts and stock – incoming and outgoing
  • Assisting with preparation of customer quotes & invoices
  • Assisting our Office Manager & Service Coordinator with general administration as required

What we offer:

  • Competitive salary based on proven experience
  • Permanent role with opportunity for growth
  • Great work life balance, family friendly hours
  • Regular team meetings & social gatherings - we work hard and play hard
  • Staff discounts on appliances, electronics and accessories
  • Supportive team culture with a positive can-do attitude
  • Free on-site parking in a small gated complex

What we are looking for:

  • 2-3 years experience in a similar Administrative role - ESSENTIAL
  • 1-2 years experience in scheduling with good knowledge of Brisbane & surrounding suburbs - IDEAL
  • Exceptional Customer Service, with polite and professional phone manner
  • Highly organised with an obsession for attention to detail
  • Excellent communication and time management skills
  • Great computer literacy, quick on a keyboard, familiar with systems and software, and experience with databases and Microsoft Office Suite
  • Great work ethic and enthusiastic can-do attitude

A bit about us

For over 50 years Queensland Appliances, an Australian family owned business, continues to be one of the most trusted appliance repairers in Brisbane. We are Authorised Warranty Repairers for many well-known brands as well as providing our service to private residence, investment properties and managed buildings. Click here to view our website:

If you are interested, please apply online with a current resume and cover letter, and feel free to call our office on if you have any questions.

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