Administration Officer

Chisholm is seeking an experienced Administrator for our Defence Delivery Business Area. Full time, ongoing position on offer.

BELONGING & INCLUSION

Chisholm is resolutely diverse. We celebrate our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm's culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.

ABOUT THE ROLE

This position is accountable for providing customer service, administrative and operational support to the Business Area. 

This role will focus on providing a customer service, administrative and professional support and service as well as responsibilities for any allocated specific activities and projects.

The incumbent is a key and active participant of the Defence Delivery and provides support in relation to key customer service and administrative functions, in particular document production and monitoring internal compliance and procedures.

As an Administration Officer, your key responsibilities include:

• Ensure timely responses and effective client interaction in relation to student enquiries
• Process student enrolments, transfers and withdrawals, as well as following up on student absenteeism
• Coordinate and follow up on student enrolment enquiries
• Assist in the preparation a range of regular and adhoc reports, documentation, papers and submissions
• Provide support in the use of procurement and reconciliation finance systems including invoicing and purchase orders
• Provide assistance with meeting support including room booking, preparation, minutes, agendas and document dissemination.
• Build and maintain effective relationships with internal and external stakeholders, industry partners and employers to support the objectives of the Institute

ABOUT YOU

You are a highly motivated individual with demonstrated experience in confidently and courteously liaising with people at all levels, with a commitment to providing a high level of customer care and client satisfaction.

Qualifications required for the role:

• Relevant Tertiary qualifications in Business Administration or related disciplines or equivalent experience in a similar role

ABOUT US

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne's southeast and online.  We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

To learn more about Chisholm click here

WHAT WE OFFER

• An Inclusive work culture- Chisholm is resolutely diverse. We celebrate our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.
• Professional Development- continue to grow your career as you nurture your students
• Networking Opportunities with Industry Partners
• State of the art facilities on our campuses
• Free on-site parking as well as locations close to public transport
• Free Employee Assistance Program- get the support you want. Its confidential.

If this is the job for you, please apply now. We look forward to receiving your application

Important information about your application:

Your application should include:

• a cover letter
• your resume
• contact details of three (3) referees

Please note, appointment to this position is subject to satisfactory completion of Safety Screening requirements including:

• Verified copies of all qualifications and transcripts as listed on resume.
• Current & Valid Working with Children Check (Employee and not Volunteer)
• Verified copy of unrestricted rights to work in Australia (evidence of Australian Citizenship like Australian Birth Certificate, or Australian Citizenship Certificate or Australian Passport).
• Verified Police Check (position dependent)

Let us know if you require any adjustments to the recruitment process so we can support you to present your best self by emailing us at

Applications for this position close at 6pm, Wednesday, 3rd August 2025.

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

If you have any questions regarding the position or require further information, please contact Deborah Griffin, Associate Director, Defence Delivery at

Find out more about us by visiting us on our Website and social media sites.