Permits and Registrations Officer

3 days ago

Camberwell, Victoria, Australia City of Boroondara Full time $76,517 - $82,466 per year

  • Play an important role in creating a safe, vibrant, and welcoming community

  • Join a friendly and supportive team

  • $76,517 - $82,466 per annum (plus super and RDOs)

Help make a positive difference by supporting residents, businesses, and community groups in the delivery of Permits and Registrations.

About the role

Reporting to the Team Leader Permits and Registration, key duties include~

  • Review and assess permit applications.

  • Deliver a first-class customer experience that is timely, proactive and thorough.

  • Consult across the department and other directorates to obtain specialist referrals.

About you

Demonstrated experience in administration and customer service roles

  • Strong communication and interpersonal skills with the ability to communicate professionally.

  • Ability to interpret legislation and apply it to varying circumstances to reach a decision in line with council policies.

What sets us apart?

  • An investment in your ongoing professional and personal development.

  • A supportive and friendly workplace culture that values diversity, collaboration and continuous improvement.

  • We offer many staff benefits such as flexible working arrangements, study support, wellbeing programs, gym and pool memberships.

Employment requirements

  • Applicants must have the right to work in Australia.

  • Preferred applicants will be required to undergo a National Police Record Check.

How to Apply
Please submit your application online via the '
Apply
' button by
25 September ~59pm
. All applications must be made via the online portal; no applications direct to the hiring manager will be considered.

For any confidential discussion please contact
Holly Mills,
Team Leader Permits and Registrations (during business hours) on

We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on or to allow us to help in any way we can.

Who are we?

The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.

We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide initiative, Transforming Boroondara Program.

You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.

With so much going on it's a great time to join Boroondara

S-DNI

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