Wellbeing Case Manager and Intake Worker Camcare

• Max Term Part time 0.5 EFT Wellbeing Case Manager, Camberwell
• Not for profit, salary packaging benefits & work life balance
• Collaborative culture and highly supported team environment

About Us

Access Health and Community (AccessHC) is a leading not-for-profit healthcare provider with over 150 years of experience delivering inclusive, person-centered care across Melbourne's inner and outer east and northeast. With 500+ staff and 200 volunteers across 17 locations, we offer a wide range of integrated services to support diverse communities. Following our May 2025 merger with Inspiro, we've expanded our reach into the Yarra Ranges and strengthened our commitment to accessible, high-quality community health. We value Diversity, Equity, and Inclusion (DEI), uphold strong Environmental, Social, and Governance (ESG) principles, and respect the rights of First Nations peoples as we continue to build healthier lives through compassion, collaboration, and community-led care.

About the opportunity

This position is part of a multidisciplinary team of case managers and counsellors providing a range of services to vulnerable members of the Boroondara community based in Camberwell. In this client-focused role, you will deliver high-quality, client-centred casework, including intake, assessment, and allocation of services. You'll work closely with internal staff, pro bono professionals, students, and external referral pathways to provide tailored support to individuals, families, and communities. Ideal candidates will have a Social Work qualification, casework experience in community services, knowledge of child safety and family violence frameworks, and a commitment to diversity, equity, and continuous improvement. Join a team that values innovation, integrity, and making a real impact in people's lives.

This is a 0.5 EFT position to work preferably on Monday, Tuesday and Wednesdays but open to be flexible, reporting to the Team Leader Wellbeing based in Camcare in Camberwell.

What you will be doing

• Provide responsive, client-centred case management services
• Conduct intake, risk assessments, and allocate referrals appropriately
• Support and guide pro bono workers, students, and community support staff
• Maintain accurate client files and data in TrakCare or other relevant systems
• Collaborate with internal and external stakeholders to ensure seamless service delivery
• Assist with organisational practice including responding to high-risk situations and promoting continuous improvement

What you will bring – Key Selection Criteria

• Tertiary qualifications in Social Work or related discipline
• Minimum of 2 years' experience in a Social Work within a community services environment
• Demonstrated experience and skills in the provision of intake and assessment for counselling services and casework service including in risk assessment
• Demonstrated experience to develop and provide innovative services to young people, individuals, families and couples including group facilitation skills
• Demonstrated knowledge and understanding of family violence and child safety practice
• Proficiency in Microsoft Office and relevant software applications

Attributes we value

• High Level of cultural sensitivity and awareness and demonstrated with people of diverse cultures, abilities, ages, sexualities and gender identities
• Commitment to continuous quality improvement and health promotion principles
• Strong communication and interpersonal skills
• Effective time management and prioritisation skills
• Demonstrated behaviours consistent with Access Health and Community values

Access Health and Community Culture & Benefits

At Access Health and Community, we offer more than just a fulfilling career: - we provide an environment where you can thrive in a culture of collaboration and support. The position encompasses an extensive range of benefits:

• A truly supportive and values-based culture and engaged workforce
• A culture of trust and empowerment for people to grow and thrive
• Commitment to a work-life balance with flexible working conditions
• An authentic focus on staff wellbeing and health- Employee Assistance Program (EAP)
• A commitment to ongoing professional development and career growth
• Paid parental leave and opportunity to purchase additional leave
• Annual leave loading
• Generous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/entertainment expenses)

Please click the web link to view our culture and benefits that are on offer:

Why Join Us?

At AccessHC/Camcare, we value equity, collaboration, integrity, and excellence. You'll join a dedicated and supportive team making real impact in the community, with opportunities for professional growth and ongoing training.

Submit your application including your resume and cover letter addressing the selection criteria.

Please refer to the position description on our website for the key selection criteria information:

Please email, Team Leader, Wellbeing, Margaret Theologou: if you would like further information about the role.

We will be reviewing applications as they are submitted and may appoint the role before the end of date of the advertisement.

Applications close date: 12th October 2025

Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience. We value the diversity and strength of Aboriginal and Torres Strait Islander cultures and are committed to delivering on our vision for reconciliation through our recruitment and employment practices. Access is required to undertake compliance checks; however, a record of criminal history does not preclude applicants from applying for suitable positions. All applications will be assessed on a case-by-case basis and managed in a confidential and practical manner.