Administration & Customer Service Officer

5 days ago

Toowoomba, Queensland, Australia Cleanaway Operations Pty Ltd Full time

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.

As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.  We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally

The Opportunity

Administration & Customer Service Officer – Toowoomba

6-Month Fixed-Term Contract

Join our team in Toowoomba as an Administration & Customer Service Officer, where you'll play a vital role in keeping our operations running smoothly. You'll provide high-quality administrative support, deliver exceptional customer service, and help us achieve our business goals every day.

What You'll Be Doing

  • Provide top-notch administrative and customer service support across assigned contracts and sites
  • Build and maintain strong relationships with customers, stakeholders, and internal teams
  • Keep data accurate and up to date, ensuring all processes align with company policies and finance timelines
  • Look for ways to improve service delivery by developing your technical and professional skills

About You

You're detail-oriented, organised, and take pride in delivering exceptional service. You enjoy working in a fast-paced environment, collaborating with others, and supporting a business that makes a positive environmental impact.

What You'll Bring:

  • Solid experience with Microsoft Office, ideally Excel
  • Excellent communication and relationship management skills
  • Strong attention to detail and a proactive approach to problem-solving
  • A team-focused mindset and the flexibility to adapt to changing priorities

Why join Cleanaway?

  • Competitive Salary Package
  • Learning and development opportunities
  • Scope for growth within the business
  • Employee share program
  • Great staff benefits program including novated car leasing and salary sacrificing on work-related purchases, discounts on private health insurance and more

Our Process:

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing

Join us on our exciting journey towards a sustainable future.

Simply click the Apply button below or visit and let's make a positive impact together.

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