Key Account Manager

2 hours ago

Sydney, New South Wales, Australia c450fda7-1d71-44e3-a491-be9ea8d665ba Full time $100,000 - $110,000 per year

Key Account Manager – B2B SaaS | APAC | Sydney

Focus Recruitment
is partnering with a high growth global fintech that is transforming the bookkeeping and accounting landscape through cutting edge AI and machine learning. With a major international footprint across Europe, North America and APAC, and trusted by thousands of firms and hundreds of thousands of businesses, this organisation is a proven leader in simplifying financial workflows and empowering smarter decision-making.

They're expanding their APAC presence and looking for an ambitious, commercially minded Key
Account Manager
to support and grow a portfolio of valued partners across Australia. In this role, you'll manage the entire customer lifecycle, drive portfolio growth, and ensure partners consistently receive exceptional value.

The Role — What You'll Do

  • Drive portfolio expansion by identifying upsell and cross-sell opportunities and strengthening long-term partnerships.
  • Act as the key escalation point for partners, helping reduce churn and maximise retention.
  • Introduce premium and emerging product solutions aligned to client needs and market demand.
  • Proactively uncover opportunities to increase portfolio value, improve conversions, and enhance the partner experience.
  • Utilise internal account-management tools and market insights to identify revenue opportunities.
  • Collaborate cross-functionally to ensure a smooth onboarding, buying and deployment experience.

About You — What We're Looking For

  • Proven B2B SaaS Account Management experience, with strong consultative selling capability.
  • Ability to manage a diverse and large client portfolio and adapt your approach to each partner's priorities.
  • Strong relationship-builder with excellent active listening and stakeholder-engagement skills.
  • Confident presenter with the ability to deliver engaging product demos and facilitate group discussions.
  • Excellent verbal and written communication skills, with strong business acumen and priority management.
  • Comfortable challenging current processes while maintaining empathy and professionalism.

Perks & Benefits

  • Hybrid working model (2–3 days in Sydney office)
  • $100,000 - $110,000 base + Super + Commission
  • 2 volunteer days
    per year
  • Birthday leave
  • Summer hours
    (extra time off weekly during summer)
  • Dedicated
    learning hours
    every fortnight
  • Enhanced parental leave
  • Contributions to private health, wellbeing, fitness, and wellness programs

Interested? Apply today or reach out directly to Scott for a confidential chat:


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