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Customer Service and Office Administrator
2 weeks ago
Hipac is a respected and growing business based in Queanbeyan, and is seeking an experienced and reliable Administrator to join their team on a full-time basis.
We're looking for someone who brings energy, initiative, and a high level of professionalism to a diverse and hands-on administrative role.
What You Will Receive
- Competitive salary: $65,000 – $75,000 + super
- Career progression opportunities: Pathways into sales, lead generation, or intermediate accounts depending on performance and interest
- Dynamic and supportive work environment with potential for long-term growth
What You Will Do
- Handling and directing all inbound calls; collecting client details, recommending products from our range, and providing basic quotations.
- Processing customer orders via email, phone, and online platforms
- Coordinating simple client requests
- Booking couriers and managing delivery logistics
- Liaising with freight providers to ensure smooth operations
- Maintaining a tidy and professional office environment
- Supporting the team with ad hoc administration tasks as required
About You
- 2–3 years of experience in a similar administrative role
- Exceptional customer service skills and a can-do attitude
- Impeccable self-presentation and communication
- Excellent attention to detail and accuracy
- Strong organisational and time management capabilities
- Competency using Microsoft Office (Outlook, Word, Excel)
About Hipac
Hipac is a proudly Australian, family-owned business, supplying packaging materials, warehouse consumables, safety supplies, and more to industries nationwide. Since 2011, Hipac has grown into a trusted one-stop shop, serving sectors from manufacturing and construction to healthcare and government, with a focus on exceptional service, quality products, competitive pricing, and fast, reliable delivery.
How to Apply
If you meet the above criteria and are looking to join a supportive business where you can contribute and grow, please apply via the Apply button on SEEK, paired with a Cover Letter briefly outlining why you think you would be the best candidate for this position.
