Accounts/Payroll Admin

Accounts administrator — JML Group

Are you craving balance, camaraderie, and meaningful work that actually helps people? At JML Group, you'll be trusted, supported, and celebrated for doing the small things right—because that's how great service gets built.

About JML Group

• Who we are: Locally owned and run, proudly serving Canberra for 8+ years across plumbing, gas, roofing, and HVAC installs, service, and repairs.
• How we work: People first. Inclusive, supportive, and genuinely enjoyable. We back each other, grow together, and celebrate wins.
• Why it matters: Our clients trust us in their homes and businesses. Accuracy, follow-through, and clear communication keep that trust strong.

The role

• Purpose: Support the Office Manager with day‑to‑day accounts and administration so jobs flow smoothly, suppliers are paid on time, and clients get a seamless experience.
• Type: Full-time (open to part-time or school-hours for the right person).
• Location: Canberra (on-site), with flexibility by agreement.

What you'll do

• Accounts payable: Enter and code supplier invoices, match to POs/job sheets, resolve discrepancies, and prepare weekly payment runs for approval.

• Record supplier bills in the accounting system and ensure correct job and cost-centre coding.

• Accounts receivable: Create and send invoices, receipt payments, prepare monthly statements, and complete gentle, professional follow‑ups on overdue accounts.

• Monitor aged debtors and escalate issues early with clear notes and recommendations.

• Bank and reconciliations: Post daily bank feed transactions and assist with weekly bank, clearing, and petty cash reconciliations.
• Payroll admin support: Collect timesheets, check approvals, update employee details, and prepare draft pay runs for sign‑off.
• Job administration: Maintain digital job files, attach compliance docs/photos, and ensure materials and labour are captured for accurate billing.
• Reporting and checklists: Produce simple weekly snapshots (AP due, AR overdue, unbilled jobs) and keep SOPs/checklists up to date.
• Customer service: Answer phones and emails warmly, provide status updates, and coordinate with field teams to keep clients informed.

What you'll bring

• Experience: 1–3 years in accounts/admin (trade services or job-based environments a plus).
• Systems: Comfortable with accounting software (e.g., Xero or Employment Hero and Burdi), Excel, and job management tools (we'll train you on ours).
• Xero proficiency: Demonstrated experience with Xero accounting software is essential for this position.
• Quality: High attention to detail, accurate data entry, and tidy file management.
• Communication: Clear, friendly, and professional—confident following up with both clients and suppliers.
• Ownership: Organised, proactive, and reliable under deadlines; you notice issues early and flag practical solutions.
• Team fit: Positive, inclusive, and steady under pressure—you help the team look good.
• Work rights: Australian work rights are acceptable but not strictly required for this position.

Success looks like

• On-time: Supplier payments and client invoices are prepared on schedule with minimal rework.
• Accurate: Bank feeds and ledgers are current; reconciliations are clean and auditable.
• Visible: Key numbers (unbilled jobs, overdue AR, AP due) are reported weekly so decisions are easy.
• Calm and clear: Stakeholders know what's happening and what's needed—no surprises.

Why choose JML Group

• Balance that's real: Flexibility options and a manager who respects your time.
• Growth: Training, cross-skilling, and clear pathways as we expand.
• Community: Team events, charitable involvement, and everyday appreciation.
• Culture: Inclusive, supportive, and tight‑knit—your voice counts and wins are celebrated.

Nice-to-have extras (not deal-breakers)

• Industry exposure: Plumbing, roofing, or HVAC admin experience.
• Tools: Experience with job-based costing, purchase orders, and inventory.
• Payroll basics: Understanding of super, leave, and timesheet checks.

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