Loan Assessor/Administrator

3 days ago

Southport Queensland, Australia KBH Solutions Full time $60,000 - $80,000 per year

A leading finance company providing tailored finance solutions to consumers is seeking an experienced Loans Officer and Collections Administration Officer to join their growing team.

This role is ideal for finance professional who thrive on delivering outstanding customer service while managing loan queries, credit applications, and compliance requirements with precision.

Key Responsibilities

  • Conduct client phone interviews to identify financial needs
  • Assess client situations and recommend tailored solutions including informal debt management, Part IX debt agreements, or brokered loans
  • Gather financial information and supporting documentation to prepare accurate proposals
  • Ensure compliance with all regulatory requirements and that agreements are sustainable
  • Provide professional, supportive, and solution-focused customer service
  • Guide and advise new and existing customers on available options
  • Keep customers updated on the progress of their applications
  • Assess loan applications and request additional information when required
  • Build and maintain positive customer relationships
  • Complete general administration tasks to support the lending process

Skills & Experience To be successful in this role, you will bring:

  • Genuine enthusiasm for phone-based and online finance solutions
  • Previous experience in Finance Broking, Credit Approvals, Informal Debt Agreements, or Part IX Debt Agreements
  • Strong attention to detail with excellent administration skills
  • A proactive work ethic and passion for the financial services industry
  • Experience completing applications or assessments (financial background preferred)
  • Ability to work both independently and collaboratively within a team
  • Target-driven mindset with a focus on meeting and exceeding KPIs
  • Empathy and professionalism while negotiating positive outcomes for customers
  • Strong communication and interpersonal skills

Why Join Us? If you enjoy processing, customer service, and problem-solving — and take pride in delivering tailored financial solutions with care and precision — this is an excellent opportunity to build a rewarding career in a supportive and dynamic environment.

To apply, click "Apply", call Megan on , or email today.

  • Trainer and Assessor for Certificate Iii in

    6 days ago

    Southport, Australia Elston Education and Training Full time

    We are advertising for a trainer position: **Trainer and Assessor for Certificate III in Painting and Decorating** - Friendly and supportive workplace - A leading RTO - Immediate start This RTO is a well-regarded education provider in Southport on the Gold Coast that facilitates a positive and supportive workplace. We are currently seeking a...

  • Administration Officer

    16 hours ago

    Landsborough, Queensland, Australia Caldan Constructions Full time $60,000 - $80,000 per year

    Are you ready to be more than "just an admin"? At Caldan Constructions, we're looking for someone who wants to make an impact – someone who's organised, driven, and hungry for career growth.Caldan Constructions is in a strong and consistent period of growth, and we're just getting started. As our business continues to expand, we're looking for an...

  • Human Resources Administrator

    1 week ago

    Queensland, Australia Australian Army Full time

    **Your role**: Army Human Resources Administrators are like no other administrative function in the nation. This isn't your average office job - it's better. In an exciting twist, you'll have the opportunity to travel Australia and the world, working in a range of environments. You'll also get to work on Navy and Air Force operations when needed. **Your...

  • Senior Member Service Officer

    1 week ago

    Moranbah, Queensland, Australia G&C Mutual Bank Full time $60,000 - $80,000 per year

    Your organisationCome and join a collaborative and supportive team that works with purpose to empower its members to be confident about their financial future.Our Bank is member focussed and values-driven. We make responsible, ethical decisions that benefit our members and the communities in which we operate. We reinvest our profits to provide better...

  • Home Care

    2 weeks ago

    Kingaroy, Queensland, Australia Lutheran Services Australia Full time $60,000 - $80,000 per year

    Think Creatively, Coordinate Confidently - Support Clients with Smart SolutionsLocation:Orana Home Care, Kingaroy, QLDEmployment Type:Permanent Part-Time (45 hours/fortnight)Salary:$38.18 -$38.74/ Hour + Superannuation + Salary Packaging (Above Award)Commonwealth Home Support Program (CHSP) CoordinatorAbout the RoleAs the CHSP Coordinator, you'll play a...

  • Finance and Student Support Officer

    1 week ago

    Archerfield, Queensland, Australia Flight One (Services) Pty Ltd Full time $60,000 - $80,000 per year

    The Company:Flight One Group began with a vision to deliver outstanding service to the aviation community, driven by values of customer service, quality, and a dedication to safety.With our RTO business units, Flight One School of Aviation (FOSA) and Flight One School of Engineering (FOSE), we are embarking on a journey to create Australia's leading aviation...

  • Sales Support Officer RE

    3 days ago

    Dalby, Queensland, Australia Elders Full time $60,000 - $80,000 per year

    About The RoleWe are seeking aSales Support Officerto join the Elders Rural Real Estate team on a full-time, permanent basis. Joining the State team, you will be joining a team with a successful history in rural real estate sales for over 40 years. In this role, you will be supporting a variety of Rural Sales Representatives across Queensland.This is a...

  • Claims Home Large Loss Advisor

    3 days ago

    Sunshine Coast, Queensland, Australia Youi Insurance Full time $60,000 - $100,000 per year

    Join our dynamic Claims team in Building and Contents, managing a portfolio of large loss claims from our Sippy Downs office. Your role is central to Youi's reputation and relationships by playing a crucial role in end-to-end service delivery of claims when our customers need us the most. By being the point of contact for clients and all service providers,...