Strata Support Consultant

Feel supported with PICA. We've got a great team and excellent training
- Grow your career - move up across and around
- A range of perks like your birthday off and discounts on wellbeing services

Based in Southport. Work from home for 5 days per fortnight. Build relationships with customers with support from a national brand.
- Option to work five days per fortnight at home, supplied with the tech you need
- Grow your career - move up across and around
- A range of perks like your birthday off and discounts on well-being services

**Who is PICA Group?**
PICA Group is Australia’s leading strata, and property services provider made up of a unique network of industry specialist businesses in strata and facilities management, property development, debt recovery and legal services. We enhance Australia’s community living by caring for one of our customer’s most valuable assets, their investment, and their home.

**About the Opportunity**
The role is with PICA Group's Strata Support department. We are looking for a team member who considers themselves an all-rounder to join our office in Southport. The role is integral to administering client accounts, interacting with all areas of the business, and being part of a team that prides itself on kicking goals while having fun.

**Your duties will include the following**:

- Liaise with internal departments and external clients to collect building scheme information and set up accounts under PICA’s body corporate management agreement.
- Review client financial statements to verify and/or address issues relating to levy or discount payments, balance sheet loans, GST implications, etc.
- Accurately enter body corporate management agreements and client details into PICA internal systems.
- Upload documents and other information into systems.
- Assist with creating and issuing Welcome Letters and Levy notices.
- Collate lost plan data and documents and facilitate transfer to a new agent.
- Other general administrative tasks concerning Strata Support.

**We’re looking for someone who has.**
- At least two years' bookkeeping and administrative experience in a professional services work environment.
- You excel at researching, analysing financial data, and interpreting the numbers' significance.
- You regularly ask for feedback to ensure understanding, openly share information, and build strong working relationships with other internal departments.
- You have excellent organizational and planning skills and take a systematic and consistent approach to plan and achieving your work goals.
- You adapt well to technological changes, have a strong knowledge of MS Office products and other systems, and consistently input data with an accuracy rate of 95% or better.

**Our Culture**
- The Strata Support team is a dedicated and supportive team with each other’s back and celebrates achievements.
- Offer challenging roles with exposure to all areas of body corporate operations.
- An extra day off on your Birthday.
- Benefit from the PICA Perks program: reward program, flexible working arrangements, paid parental leave, study leave, 30% off your electricity bill, and a BYO Workmates referral program are just a few of the ways we say thank you to our colleagues.
- We’re undergoing an exciting transformation, investing heavily in new products, technology and people initiatives - it’s a great time to join and be part of our growth.

Still not convinced? Check out what our employees have to say about working at PICA on Glassdoor A 4.6-star rating is nothing to sneeze at.

**How to apply**

**At PICA, we value diversity and encourage a speak-up culture where our people bring their whole selves to work to enhance community living for all.**

**You must have the right to live and work in this location to be considered for this opportunity.**
**It is PICA Group’s policy not to accept speculative CV’s from Agencies unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles, a member of the Talent Acquisition team will contact agencies directly.