Workforce Services Officer, Recruitment

Job Description

Agency Department of Corporate and Digital Development Work unit Workforce Operations and Partnerships

Job title Workforce Services Officer, Recruitment Designation Administrative Officer 5

Job type Full time Duration Ongoing

Salary $88,297 - $92,687 Location Darwin

Position number 50682 RTF Closing 20/11/2025

Contact officer Jonathan Quan, WS Manager Recruitment on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS

Information for applicants – inclusion, diversity and Special Measures recruitment plans

The NTPS values diversity and encourages people from all diversity groups to apply for vacancies. The NTPS accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position, the merit process, or

information on Special Measures plans, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go

to the OCPE website.

Primary objective

As a Workforce Services Officer, you will assist the Senior Workforce Services Officers with the delivery of high quality workforce

services to client agencies to support them with the management of their human resource requirements.

Context statement

Workforce Services (WS) are delivered to client agencies under a centralised services model across a geographically and culturally

diverse environment. The Workforce Operations and Partnership team provides WS business partners, end to end recruitment and

specialised recruitment services and general HR support to client agencies. This role is based within the Recruitment Advisory team

and provides advice, support and guidance to client agencies in regard to best practice recruitment and selection solutions.

Key duties and responsibilities

1. Provide client-focussed support and workforce relations services to assist client agencies manage their human resource needs.

1. Develop strong working relationships with client agencies to understand their workforce needs, and to provide accurate advice

and information on terms and conditions of employment, recruitment, HR policy and procedures.

3. Ensure compliance with Northern Territory Public Sector (NTPS) and agency legislative and delegated requirements, enabling

informed, evidence-based decision making.

4. Provide mentoring, training, support and guidance to junior team members contributing to their development.

5. Participate and contribute to HR projects including the review, development and implementation of policies and procedures,

to deliver effective and consistent workforce relations services across the NTPS.

1. Provide timely and accurate advice to managers and employees on HR matters/recruitment, including identifying and resolving

less complex service delivery issues.

Selection criteria

Essential

1. Experience and knowledge of operational recruitment and/or human resource management principles, with the ability to

interpret and apply legislation as it relates to HR management and processes.

2. High level of client focus and the demonstrated ability to apply empathy, exercise discretion and maintain confidentiality.

3. Highly motivated and results driven with the ability to learn quickly and adapt existing skills to the changing needs of the client,

team and branch.

4. Very good interpersonal, communication and collaborative skills, with a demonstrated ability to interact with managers and

employees at all levels and from diverse cultures.

5. Good written communication and organisational skills to draft correspondence, meet competing priorities and contribute to

HR projects.

6. Ability to mentor, train, support and provide guidance to team members.

1. Demonstrated work ethic and attitude which emulates DCDD values of commitment to service, innovative, ethical practice,

accountability, impartiality, diversity and respect.

Desirable

1. Sound operational knowledge of NTPS Employment legislation and HR Management systems.

1. Relevant studies in human resources or a related field.

Further Information

The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal

history will not exclude an applicant from this position unless it is a relevant criminal history. As an employer of choice, the

department is supportive of flexible work arrangements to balance work and personal responsibilities.