Workforce Services Senior Officer

Job description

Agency Department of Corporate and Digital Development Work unit Workforce Operations and Partnerships

Job title Workforce Services Senior Officer Designation Administrative Officer 6

Job type Full time Duration Fixed for 14 months

Salary $96,620 - $107,721 Location Darwin

Position number 27191 RTF Closing 18/11/2025

Contact officer Carly Izod, Director on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website.

Primary objective

Provide high-level, client-focussed generalist and specialised human resource (HR) management advice and support to Northern Territory

Public Sector (NTPS) agencies and employees, specifically in relation to candidate attraction, advertising and recruitment.

Context statement

Workforce Services are delivered to client agencies under a centralised services model across a geographically and culturally diverse

environment. This role is based in the specialised recruitment team and provides advice, support and guidance to client agencies in regard

to best practice talent engagement advertising and recruitment solutions.

Key duties and responsibilities

1. As a lead Workforce Services resource, work closely with the senior officers to provide a responsive high quality workforce services

advisory service and end to end support to assist client agencies manage their recruitment activities.

2. Work collaboratively across Workforce Services with client agency staff to ensure compliance with NTPS and agency policies,

standards, practices, delegations.

3. Participate or lead HR projects to review, develop and implement policies, procedures, standards, systems and processes to support

effective and consistent Workforce Services delivery.

4. Research, collate and analyse information from a variety of sources to prepare correspondence and provide high quality, effective and

timely workforce relations responses and advice.

1. Undertake case management activities, if required.
2. Build and maintain key relationships and work closely with team members to exchange information, resolve issues, and provide

mentoring, support and training to foster a collaborative, effective environment.

Selection criteria

Essential

1. Demonstrated experience and contemporary knowledge of operational HR management and experience including case management,

recruitment and candidate attraction.

2. High-level communication, negotiation and conflict resolution skills with the ability to establish collaborative relationships at all levels

and across diverse cultures to positively influence recruitment practices.

3. Demonstrated planning, problem solving and organisational skills, including effective management of multiple high priority tasks to

meet conflicting deadlines.

4. Demonstrated ability to interpret and apply employment legislation, policies and contemporary HR management practices across a

range of diverse areas.

5. Well-developed written skills and the ability to research and analyse information for preparing a range of high-level correspondence

and documents.

1. Demonstrated leadership skills to effectively guide, train and mentor team members.
2. Demonstrated work ethic and attitude which emulates DCDD values of being professional, accountable, honest, innovative and

respectful.

Desirable

1. Relevant tertiary qualifications in HR or a related field.

Further information

The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will

not exclude an applicant from this position unless it is a relevant criminal history.